Business Analyst [PA26Q4BAJH109]

SS&C Technologies; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

SS&C Technologies in London is seeking a Business Analyst to join a cross-functional Agile delivery team. You will partner with Product Managers and delivery teams to elicit requirements, model processes, and translate needs into clear epics and stories.

The role involves stakeholder engagement, end-to-end delivery, risk management, and KPI tracking to optimise cost and value for clients. Hybrid working arrangements are available in the London area.

Qualifications

• Proficient in BPMN/UML and data modelling for financial processes.
• Experience modelling data using SQL Server and industry formats (FiX, ISO15022, ISO20022).
• Comfort translating business needs into epics and user stories within an Agile environment.

Responsibilities

• Act as a trusted, client-facing Business Analyst partnering with Product Managers and delivery teams to deliver high-quality solutions.
• Take ownership of end-to-end delivery for assigned initiatives, ensuring alignment with project and product processes.
• Engage with clients and stakeholders to understand workflows and translate requirements into clear outputs.
• Lead requirements discovery sessions and workshops, challenging assumptions and shaping acceptance criteria.

Skills

BPMN

UML

Data modelling

SQL Server

FiX

ISO 15022

ISO 20022

XML

JSON

CSV

Salesforce

Microsoft Office

Agile & gherkin

Tools

Salesforce

Microsoft Office

Agile tooling

Job description

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Get To Know Us:

SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few.

Business Analyst

Locations : London, Essex | Hybrid 6 days a month

The Opportunity

Our mission is to help the funds industry transform by creating innovative new ways to automate and digitalise the global investment funds marketplace, reducing frictional costs and lowering operational risk to the benefit of all. Through this, we generate the opportunity for the industry to deliver greater value back to the end investor. Over 2,800 clients in 51 countries and territories benefit from our services, processing £200 billion of investment value each month.

The purpose of this role is to conduct business analysis, testing and coordinate allocated projects within the project portfolio. Working as part of a focused cross-functional Agile delivery team, there may be a requirement to take on duties to cover for Product Managers/Owners on occasion, and in some cases taking on elements of the Product Owner role more permanently.

What You Will Get To Do:

• Act as a trusted, client-facing Business Analyst partnering closely with Product Managers and delivery teams to deliver high-quality solutions.
• Take ownership of end-to-end delivery for assigned initiatives, ensuring alignment with agreed project and product development processes.
• Engage directly with clients and internal stakeholders to understand business needs, workflows, and requirements, translating these into clear, value-driven outputs.
• Lead and facilitate requirements discovery sessions and workshops, critically assessing information and constructively challenging assumptions.
• Collaborate with commercial and delivery teams to shape and validate solutions that balance client needs, regulatory obligations, and strategic product objectives.
• Play a lead role in translating requirements into well-defined epics, user stories, and acceptance criteria to support efficient Agile delivery.
• Provide clarity and direction during Agile ceremonies, supporting delivery teams through development, testing, and client validation.
• Demonstrate lateral leadership within cross-functional teams to drive alignment and successful outcomes.
• Act as an escalation point for complex project issues, proactively managing risks and driving resolution across stakeholders.
• Identify, assess, and manage risks and issues across initiatives, ensuring appropriate mitigation and escalation.
• Apply structured problem-solving techniques to resolve complex business and technical challenges impacting multiple stakeholders.
• Contribute to the development of business cases, ensuring accuracy of inputs and alignment with strategic and commercial objectives.
• Apply a commercial mindset to analysis and solution design, identifying opportunities to optimise cost, revenue, and overall business value.
• Support the definition, tracking, and reporting of KPIs and success metrics, providing insights to stakeholders and leadership.
• Where required, act as a proxy Product Owner, supporting backlog prioritisation, refinement, and value-driven delivery.
• Promote high-quality Business Analysis practices within assigned teams, ensuring alignment with established standards and ways of working.
• Support continuous improvement by providing feedback and contributing to enhancements led by the Head of Business Analysis.
• Coach and support other Business Analysts, contributing to the growth and maturity of the Business Analysis capability.

What You Will Bring:

The technical knowledge required for the Business Analysis function as a whole includes but is not limited to:

• Business Process Modelling Notation (BPMN)
• UML
• Data modelling
• SQL server
• Industry messaging protocols, including: FiX, ISO15022, ISO20022, XML, JSON, CSV
• Microsoft Office suite
• Salesforce
• Software development lifecycle in an Agile environment
• Behaviour Driven Development and use of gherkin syntax
• Familiarity with AI tools and their application to business analysis workflows.

Business Knowledge

• Roles and actors involved within funds distribution
• Functions within a fund management com