Senior Business Analyst - Finance & Actuarial

QBE Europe; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

30 days holiday

Hybrid working

Pension with employer contributions

Private medical insurance

Family friendly policies

Remote work abroad up to 20 days/year

Cycle-to-Work

Job summary

QBE Europe seeks a Senior Business Analyst to partner with Finance & Actuarial and Technology teams in London. The role translates business needs into practical requirements, supports testing, and helps deliver initiatives to improve capability and drive measurable outcomes.

In this hybrid, full-time role you will act as SME for key stakeholders, develop functional specifications, and contribute to solution design while navigating regulatory environments and change programmes.

Qualifications

• Ability to translate business needs into technical requirements and user stories.
• Experience with insurance or regulatory environments is advantageous.
• Strong stakeholder management and communication skills.

Responsibilities

• Work with stakeholders to implement business-led change and support business objectives.
• Serve as SME for key internal stakeholders, ensuring high levels of customer satisfaction.
• Assist in development of project documentation and best practices.
• Support end-users by ensuring thorough understanding of user requirements and providing process documentation.
• Collaborate with developers to create functional specifications for system enhancements.
• Participate in implementation planning and support successful outcomes.
• Complete system and procedure performance testing with improvement recommendations.

Skills

Stakeholder management

Requirements gathering

Agile delivery

Communication

Process mapping

Job description

Primary Details

Time Type: Full time Worker Type: EmployeeThe purpose of this role is to analyse business needs, document requirements, manage stakeholders, and support testing processes to ensure successful solutions are delivered.

Senior Business Analyst - Finance & Actuarial

• London
• Permanent, Full-Time (Hybrid)

We have several new and exciting opportunities to join QBE as a Senior Business Analyst, partnering closely with business and technology teams with a strong focus on Finance & Actuarial.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As a Senior Business Analyst, you will act as the critical link between business stakeholders and technology teams, translating requirements into practical, value-driven solutions. You will partner with the business to elicit and define requirements, provide expert insight, and support the delivery of initiatives that enhance capability and drive measurable outcomes. Working closely with technology teams, you will support the delivery of system enhancements and contribute to solution design.

Key responsibilities include:

• Work with stakeholders to implement business-led change and support business objectives
• Serve as a Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved.
• Assist in the development of project documentation and best practices.
• Support end-users by ensuring thorough understanding of user requirements and providing relevant process documentation.
• Collaborate with developers and subject matter experts to develop functional specifications that design and document desired outcome of system enhancement/development
• Participate in implementation planning and support successful outcomes.
• Complete system and procedure performance testing, providing recommendations for improvement.

Having the right to work in the UK is required for this role. Sponsorship may be considered at QBE’s discretion.

About You

• Background in insurance is essential
• Finance / Actuarial experience, particularly exposure to regulatory environments or Finance transformation initiatives is advantageous
• Ability to translate business needs into technical requirements and user stories
• Strong stakeholder management and communication skills
• A mindset that challenges the status quo and proposes new ideas
• Experience working closely with technology/delivery teams
• Workable understanding of process integrated with technology systems in an 'agile' framework.
• Strong organisational skills - able to manage multiple deliverables
• Business analysis, technical analysis, and process improvement experience,
• Broad level of understanding in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation.
• Data analysis experience.
• Process mapping experience.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
• Flexible working-balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension -you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Private medical insurance- we fund fully comprehensive private medical cover for you and all the family.
• Family friendly policies- we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad.
• Sustainable investing- we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint, by investing more ingreen businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
• Cycle-to-Work- benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025:Winner: Commercial Lines Insurer of the Year,Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
• Insurance Post British Insurance Awards 2023:QBE rated as a 5-Star Employee

Skills:

Analytical Thinking, Business Case Development, Business Process Analysis, Communication, Critical Thinking, Customer Service, Intentional collaboration, Managing performance, Operations Management, Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Planning, Waterfall Model

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.