Underwriting Performance Manager

QBE Insurance; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

30 days holiday

Flexible working

Pension – 10% employer contributions

Job summary

QBE Insurance in London is seeking an experienced Underwriting Performance Manager to support profitable and sustainable underwriting outcomes across our International business. You will partner closely with Underwriters, Finance, Exposure Management and Portfolio teams to provide meaningful performance insights, challenge assumptions, and support strategic decision-making.

You will play a pivotal role in monitoring underwriting performance, coordinating planning and forecasting activities, and

Qualifications

• Experience working within the Lloyd's market and a strong understanding of Lloyd's performance, planning and reporting requirements is essential.
• Experience in underwriting performance, portfolio management, actuarial, finance or a related analytical role within the insurance industry.
• Strong understanding of underwriting performance metrics, portfolio management and profitability drivers.
• Experience working within or supporting the Lloyd's market, including Lloyd's reporting and performance management requirements.
• Ability to translate complex data into clear business insights and recommendations.
• Strong stakeholder management and communication skills, with experience engaging senior underwriting and business leaders.

Responsibilities

• Analyse underwriting performance and identify opportunities to improve profitability.
• Provide strategic insights that support underwriting and portfolio decisions.
• Support planning, forecasting and business performance management.
• Collaborate with cross‑functional stakeholders to drive sustainable growth.
• Enhance reporting, analytics and performance management frameworks.

Skills

Analytical Thinking

Communication

Critical Thinking

Influencing

Insurance Underwriting

Stakeholder Management

Performance Analytics

Risk Management

Job description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe Underwriting Performance Manager supports the delivery of profitable, sustainable underwriting outcomes by providing high quality performance insight, planning support and analytical challenge to Underwriting leadership. Working closely with Underwriters, Finance, Exposure Management and Portfolio teams, the role is responsible for monitoring underwriting performance against plan, identifying drivers of variance, and supporting informed decision making through robust analysis and reporting. The role plays a key part in coordinating underwriting planning and reforecast processes, ensuring consistency between plans, performance reporting and portfolio metrics. The Underwriting Performance Manager contributes to the development and continuous improvement of performance management frameworks, tools and governance, and acts as a trusted partner to underwriting teams in understanding results, risks and opportunities.

Role Highlights

London, with hybrid working Happy to talk flexible working

The Opportunity

We are seeking an experienced Underwriting Performance Manager to support the delivery of profitable and sustainable underwriting outcomes across our International business. In this highly visible role, you will partner closely with Underwriters, Finance, Exposure Management and Portfolio teams to provide meaningful performance insights, challenge assumptions, and support strategic decision-making. You will play a pivotal role in monitoring underwriting performance, coordinating planning and forecasting activities, and helping leaders understand risks, opportunities and business drivers. If you enjoy translating complex data into actionable insights and influencing business performance through analytics, this could be the ideal opportunity for you.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your New Role

• Analyse underwriting performance and identify opportunities to improve profitability.
• Provide strategic insights that support underwriting and portfolio decisions.
• Support planning, forecasting and business performance management.
• Collaborate with cross‑functional stakeholders to drive sustainable growth.
• Enhance reporting, analytics and performance management frameworks.

About You

• Experience working within the Lloyd's market and a strong understanding of Lloyd's performance, planning and reporting requirements is essential
• Experience in underwriting performance, portfolio management, actuarial, finance or a related analytical role within the insurance industry.
• Strong understanding of underwriting performance metrics, portfolio management and profitability drivers.
• Experience working within or supporting the Lloyd's market, including Lloyd's reporting and performance management requirements.
• Ability to translate complex data into clear business insights and recommendations.
• Strong stakeholder management and communication skills, with experience engaging senior underwriting and business leaders.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
• Flexible working-balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

Insurance Post British Insurance Awards 2025

Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

Skills

• Analytical Thinking
• Communication
• Critical Thinking
• Influencing
• Insurance Underwriting
• Intentional collaboration
• Managing performance
• Navigating ambiguity
• Performance Analytics
• Risk Management
• Stakeholder Management
• Strategic Management
• Strategic Thinking
• Underwriting Analysis
• Underwriting Management

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Application

To learn more about benefits of working with us, Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards: To learn more about our achievements