Senior Business Analyst - Custom Solutions (SaaS)

Simpro Software; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

Simpro Software is looking for a Senior Business Analyst to work remotely, engaging with enterprise customers to document needs and drive software customization. Focusing on Agile methodologies and collaboration with cross-functional teams, this role requires strong analytical skills and experience with SaaS solutions. A generous benefits package and opportunities for career growth are offered.

Benefits

Private Health Insurance

Employee Assistance Programme

Generous annual leave entitlement

Company pension scheme

Flexible working environment

Training & internal networking opportunities

Qualifications

• 3 to 5+ years working as a Business Analyst.
• Experience in Agile environments.
• Prior work with SaaS companies is essential.

Responsibilities

• Engage with customers to document and refine business goals.
• Drive discovery workshops and create user stories.
• Support development of User Acceptance Testing.

Skills

Agile

Stakeholder Management

Documentation

Problem Solving

Tools

Salesforce

Jira

Confluence

Google Suite

Job description

Senior Business Analyst - Custom Solutions (SaaS)

First Things First - What We Can Offer You

• A generous annual leave entitlement plus a personal leave entitlement
• Private Health Insurance
• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
• Life Insurance
• Company pension scheme, with 5% employer contribution
• Generous Parental Leave Program
• Home Office Allowance
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
• Talent Referral Programme - get rewarded for referring a friend to join our team!
• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
• A discounts and cash back scheme
• Flexible working environment
• Casual dress and relaxed office environment
• Happy hours and office games
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job
We're seeking an experienced Business Analyst - who will be empowered to prepare and develop effective customisation scopes, which actively reflect our customer's business and commercial needs.

As an exciting new opening for Simpro, this is primarily a full-time remote position (with occasional travel into our Leeds office, and/or customer sites).

The role is budgeted for an initial fixed-term period of 12 months, but with potential to become permanent.

What You'll Do

- Engage with enterprise customers to understand, document, and challenge business goals, processes, and pain points.
- Work closely with internal cross-functional teams to gather, design, specify, and refine custom software solutions that meet strategic goals while aligning with Simpro's SaaS product capabilities.
- Drive discovery and requirements workshops, user story creation, and acceptance criteria development.
- Ensure proposed solutions align with both customer business needs and the long-term vision of our SaaS platform.
- Support pre-sales efforts by providing input on solution design, scoping, and estimating.
- Analyse and map business processes to identify opportunities for continuous improvement
- Support in the development of User Acceptance Testing to ensure solutions meet Simpro's business and customer needs

What You'll Bring

- 3 to 5+ years working as a Business Analyst
- Worked in Agile environments
- Worked for or with a SaaS company (or similar)
- Experience working with system integrations, APIs, data flows (Desirable)
- Worked with Salesforce, Jira, Confluence or similar (Desirable)
- Working knowledge of Google Suite products (Desirable)
- Track record of working with and influencing various stakeholder groups

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.