Senior Business Analyst

Ideagen; Nottingham; On-site; GBP 35,000 - 55,000; Full time

Job summary

Ideagen is seeking a Senior Business Analyst to support digital transformation efforts in Nottinghamshire. This role involves collaborating with stakeholders, analyzing business processes, and translating needs into effective technical solutions. Ideal candidates will have proven experience in business analysis, familiarity with Salesforce products, and a strong understanding of Agile methodologies.

Responsibilities

• Collaborate with stakeholders to understand current processes and future requirements.
• Conduct business process analysis and document functional requirements.
• Review existing systems and identify areas for improvement.
• Recommend solutions aligned with business objectives and best practices.
• Prepare functional specifications, user stories, and acceptance criteria.
• Work with technical teams and project managers throughout the implementation lifecycle.
• Support system testing, user acceptance testing, and quality assurance.
• Monitor system performance and gather user feedback.
• Identify opportunities for process and system enhancements.

Skills

Business Analyst experience

Salesforce (Sales Cloud, Service Cloud, Marketing Cloud)

Data analysis

Requirements gathering

Agile/Scrum methodologies

Job description

Role Purpose

Location- Head Office, Ruddington, Nottinghamshire

Level - Experienced Professional

Department -

Working Pattern - Full-time, hybrid

Benefits - Benefits at Ideagen

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out

We are currently seeking a Senior Business Analyst to support our digital transformation initiatives. This role is responsible for translating business needs into effective technical solutions, ensuring systems and processes deliver value across the organization.

Responsibilities

• Collaborate with stakeholders to understand current processes and future requirements
• Conduct business process analysis and document functional requirements
• Review existing systems and identify areas for improvement
• Recommend solutions aligned with business objectives and best practices
• Prepare functional specifications, user stories, and acceptance criteria
• Work with technical teams and project managers throughout the implementation lifecycle
• Support system testing, user acceptance testing, and quality assurance
• Monitor system performance and gather user feedback
• Identify opportunities for process and system enhancements

Skills and Experience

• Experience in a Business Analyst role
• Familiarity with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud)
• Experience with data analysis, reporting, and dashboards
• Strong skills in requirements gathering, documentation, and process mapping
• Understanding of Agile/Scrum methodologies

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [e-mail]. All matters will be treated with strict confidence.

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