Senior Business Analyst

TAG; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

TAG is seeking a Senior Business Analyst to enhance our IT Department. This role involves managing teams, defining product capabilities, and ensuring alignment with company objectives. Ideal for someone with experience in travel industry IT solutions and team leadership abilities.

Benefits

Private Medical and Dental Insurance

Wellness/EAP programme

Employee discounts

Enhanced employer pension contributions

Service-based holiday entitlement

Qualifications

• Previous experience at a senior level managing a team.
• Understanding of UML and common modelling languages.
• Proficiency in airline booking tools.

Responsibilities

• Manage team of Business Analysts and deliver IT solutions.
• Analyze APIs for integrating third-party platforms.
• Define and develop product capabilities.

Skills

UML

Microsoft Office 365

commercial IT/software delivery

Tools

Travelport

GDS systems

Job description

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Job type: Senior Business Analyst

Location: Manchester, UK

TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

We are looking for a full-time (35 hours per week) Senior Business Analyst who can support our growing IT Department. As the Senior Business Analyst, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities.

Responsibilities & Duties

• Seek solutions and address deficiencies in a product, process or knowledge and manage delivery into production and live use for TAG business across all regional offices
• Define and develop capabilities of an existing product or process in live operation
• Capture and transform business requirements into technical solutions
• Analyse APIs for integrating third-party platforms such as airline reservation and airport operation systems, hotel booking facilities, payment gateways, insurance services, etc.
• Run workshops with internal and external stakeholders, and work with third-party providers and experts where necessary, to understand the behaviours and requirements of interface systems
• Oversee governance across a portfolio of complex initiatives, spanning multiple global TAG divisions and regions, ensuring alignment to company strategic objectives
• Identify how proposed solutions will address business goals while maintaining adherence to travel industry rules and best practices
• Manage a team of Business Analysts, including general day-to-day people management, coaching and mentoring, motivation and supervision, workload distribution, performance, appraisals, absence, etc.
• Other duties and responsibilities as assigned
  
  

Qualifications

• Previous experience at a senior level, managing a team, and delivering business system and process change
• Demonstrated understanding of UML and other common modelling languages and tools
• Competent user of Microsoft Office 365 and collaboration tools
• Working knowledge of airline booking tools, Travelport or other GDS systems
• Proficiency in commercial IT/software delivery, and airline or general travel industry experience.
  
  

Experience TAG Perks

• Competitive salary DOE
• Private Medical and Dental Insurance
• Wellness/EAP programme
• Employee discounts
• Enhanced employer pension contributions
• Service-based holiday entitlement
  
  

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Travel Arrangements

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