Senior Business Analyst

M&G; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading international savings and investments firm seeks a Senior Business Analyst to help achieve key strategic objectives within M&G Life. This role involves leading analysis for projects, guiding teams, and contributing towards complex strategic solutions while fostering an inclusive workplace culture.

Qualifications

• Significant experience in leading teams and managing multiple deliverables.
• Experience in financial services and working with third-party providers.
• Comfortable facilitating workshops to gather requirements and meet business needs.

Responsibilities

• Lead viability analysis for projects while overseeing deliverables across a portfolio.
• Conduct analysis to understand business problems and develop strategic solutions.
• Ensure adherence to governance standards during solution design.

Skills

Data Analysis

Stakeholder Engagement

Project Management

Agile Methodologies

Problem Solving

Education

Relevant professional qualifications

Job description

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Senior Business Analyst – M&G Life - Permanent

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role:

We are looking for an experienced Senior Business Analyst to take a role in M&G Life to help us achieve some of our key strategic objectives.

• You will lead the viability analysis for small, medium and large sized projects. You will support larger and more complex projects delivered by our strategic partners. You may be accountable for the analysis deliverables across a portfolio of projects.

• You will lead other Business Analysts by example, defining and directing the overall approach for your team of Analysts. You will set their priorities, guide and coach them, set standards and provide assurance over analysis deliverables.

• You will work with the business and our strategic partners to analyse and understand business problems and opportunities based on an understanding of the desired business outcomes and strategic drivers.

• You will lead the definition and agreement of solution design for projects, and ensure that a robust design governance framework is followed.

• You will provide oversight and assurance of analysis and solution design activity delivered by our strategic partners.

Key responsibilities for this role:

• Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Help the team to decide the best approach.
• Analyse current product/services and processes, and identify and implement opportunities to optimise these. Help to evaluate and establish requirements using relevant techniques such as gap analysis.
• Use quantitative and qualitative data to define outcomes and solutions.
• Investigate problems and analyse options for new and existing products and services.
• Provide options and recommend solutions; work with stakeholders to identify objectives, opportunities and potential benefits.

Key Skills, Competencies & Experience

Skills and Competencies

• Collaborate and communicate with sponsors and stakeholders across all levels of the organisation. Comfortable using a broad range of tools and approaches to elicit the best outcomes and level of engagement.
• Can interrogate and interpret data from a range of sources, for example user research and process performance metrics, and consequently help the team to make data driven decisions.
• Can create user flows, wireframes and map business processes which represent the current structure and future design of a product or service.
• Applies an innovative mindset to problem solving. Thinks creatively and can identify opportunities and generate ideas for the continuous improvement of the delivery model.
• Helps the team set and manage expectations; recognises the importance of managing upwards.
• Identify key stakeholders; manages their needs in harmony with user needs, uses evidence to justify their decisions. Should understand how to handle opposing views, and combine them to reach consensus.
• Comfortable working in Agile, Waterfall and hybrid projects, and understands the advantages and disadvantages of the different methodologies.
• Understands the importance of adhering to Change Governance standards.

Experience

• Leading other Business Analysts and managing multiple deliverables across a portfolio of activity

• Working in fast paced and challenging environments using different methodologies
• Significant experience of successful delivery throughout the full project life-cycle, and across a broad spectrum of project types and environments.
• Comfortable with resolving ambiguity where stakeholders and their priorities and needs are often unclear or in conflict.
• Contributing to, and achieving, good customer outcomes
• Confident in setting up and facilitating workshops to understand business needs, gather requirements and ensure the business and user needs continue to be met by the proposed solution
• Experience and knowledge of Financial Services products and practices
• Experience of working with and providing oversight of 3rd party partners and providers

Professional qualifications

• Relevant professional qualifications

Job Level: Manager/Expert

Location: London/Stirling

Closing Date: 23 June 2025

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.

Ifyou need assistanceor an alternative means of applying for a role due to a disability or additional need,pleaselet usknow by contacting us at: [e-mail]