Senior Business Analyst

Brook Green Supply; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Brook Green Supply, a leading independent B2B energy supplier in the UK, seeks a Senior Business Analyst to join the Trading and Commercial pod. You will own discovery, translate between commercial and technical stakeholders, and write clear user stories from idea to production.

You will collaborate with PM, PO, UX, developers and QA in an agile setting, shaping backlog, requirements, acceptance criteria and process flows as the platform evolves.

Qualifications

• At least five years' experience as a Business Analyst in agile product teams.
• Experience in startup/scale-up or fast-changing environments.
• Strong product discovery skills balancing UX, technical feasibility, commercial viability and data implications.
• Confident writing story maps, process flows, acceptance criteria and business rules.
• Strong risk and impact analysis skills, with the ability to identify dependencies and delivery blockers early.
• Fluent in Jira and Confluence, or close equivalents.
• Strong stakeholder management and the ability to influence internal teams.
• Background in software development or QA is desirable.
• Energy market knowledge is desirable but learning UK power/gas domain is important.

Responsibilities

• Take features from idea through to production with PM/PO/UX/designers and QA.
• Run lightweight discovery with stakeholder interviews, data analysis and prototype testing.
• Translate business problems into practical solutions and write precise user stories.
• Own backlog health and prioritise by evidenced business value.
• Refine epics into clear, deliverable stories for developers.
• Surface dependencies, risk, impact and scope creep early.
• Act as trusted advisor translating between commercial and technical conversations.
• Conduct impact analysis across technical, commercial and customer dimensions.
• Write and maintain acceptance criteria, business rules, and process flows.
• Focus on outcomes and explain what is shipping and why it matters to ways of working.
• Set standards for requirements quality and be the voice of the product.

Skills

Business Analysis

Agile/Scrum

Stakeholder Management

Requirements Writing

Story Mapping

Impact Analysis

Jira

Confluence

Tools

Jira

Confluence

Job description

Brook Green Supply (BGS) is a leading independent B2B energy supplier, delivering tailored energy supply and Net-Zero solutions to industrial and commercial consumers.

We are looking for a Senior Business Analyst to join the Trading and Commercial pod. The pod owns the systems behind the commercial lifecycle, including sales, products and pricing, renewals, customer trading through the sales trading desk, and the trade desk's buy-side trading and portfolio management across commodities, renewable certificates, and power and gas purchase agreements.

Reporting to the Product Manager for Trading and Commercial, you will own the definition, detail and delivery of product changes from early discovery through to production adoption. Your users are internal: the trade desk, commercial and sales teams, and operations.

This role suits an experienced Business Analyst who works well in agile product teams, challenges low-value requests with evidence, and translates clearly between commercial and technical stakeholders. You will help improve a live platform that continues to evolve quickly, while supporting new capability for the business.

Essential Functions of the Job:

• Take features from early idea through to production, working with the Product Manager, Product Owner, UX designers, developers and QA.
• Run lightweight discovery, including stakeholder interviews, data analysis, competitor scans and early prototype testing, so build decisions are evidence based.
• Understand current platform behaviour, identify the real business problem and define practical solutions before writing user stories.
• Own the health of the backlog, prioritising with the Product Manager based on evidenced business value rather than accumulated requests.
• Facilitate refinement and break epics into clear, deliverable stories that developers can pick up and complete.
• Surface dependencies, technical risk, commercial impact and scope creep early so the team can act before delivery is affected.
• Act as a trusted advisor to internal users, challenging low-value requests constructively and translating between commercial and technical conversations.
• Run impact analysis across technical, commercial and customer dimensions, ensuring ambiguity is resolved through collaboration rather than rework.
• Write and maintain acceptance criteria, business rules, story maps and process flows that are precise enough to build from and useful after handover.
• Own outcomes rather than tickets, making sure the business understands what is shipping, why it matters and how it changes ways of working.
• Set the standard for requirements and specification quality within the team, and act as the voice of the product when the Product Manager is unavailable.
• Help shape how the Business Analyst and Product Owner function develops as the team and platform grow.

Skills & Experience Required:

• At least five years' experience as a Business Analyst, including hands-on experience in an agile product team using Scrum, Kanban or similar ways of working.
• Experience in a startup, scale-up or fast-changing environment, with the confidence to work through ambiguity and limited resource.
• Strong product discovery skills, with the ability to balance user experience, technical feasibility, commercial viability and data implications.
• Confident writing story maps, process flows, acceptance criteria, business rules and impact assessments.
• Strong risk and impact analysis skills, with the ability to identify dependencies and delivery blockers early.
• Fluent in Jira and Confluence, or close equivalents.
• Strong stakeholder management skills, with the ability to influence internal users, developers, QA and product colleagues.
• Clear communicator who explains complex requirements and product decisions to technical and non-technical audiences.
• A background in software development or QA is desirable.
• Energy market knowledge is desirable but not essential. The ability to learn quickly and adapt to the UK power and gas domain is more important.

The Shape of the Job:

• You’ll be handed features while they're still an idea, for example "hedge traders need better visibility of their within-month portfolio position", and you'll take it from there to production alongside the Product Manager, Product Owner and UX designer: talk to the desk, work out whether it's worth building, establish how the platform behaves today, write the stories, then stay with it until it's live and embedded in how people actually work.
• The work splits between improving a platform that has been live for around eighteen months and is still changing quickly and building new capability for the business. Both need someone who can find the real problem before writing a single story.

Brook Green Supply is committed to ensuring equal opportunities, fairness of treatment, dignity and respect, and the elimination of all forms of discrimination in the workplace for all employees/contractors and job applicants. We will never ask if you have a disability at any point in the recruitment process. However, if you require any specific accommodations during the interview process, please let us know and we will do our best to support you.