Senior Business Analyst

Laing O'Rourke; Dartford; On-site; GBP 65,000 - 85,000; Full time

Job summary

Laing O'Rourke is seeking a Senior Business Analyst to design, document and digitally enable end-to-end business processes across a major transformation programme for manufacturing facilities in the UK. You will lead workshops, map processes and collaborate with the Digital Enablement team to translate client requirements into fit-for-purpose products.

You will mentor junior analysts, support testing and change activities, and work with project teams to ensure delivery of high-quality, aligned

Qualifications

• Five years' business analysis experience in large transformation programmes.
• Experience mapping complex business processes in enterprise environments.
• Strong communication and stakeholder management skills.

Responsibilities

• Define and clarify business process goals with key stakeholders.
• Elicit and document business requirements aligning with project objectives.
• Own process mapping governance and toolsets.
• Create end-to-end process maps for design, digitisation and operational readiness.
• Collaborate with Digital Enablement to ensure solutions meet needs.
• Identify opportunities to optimise processes and drive efficiency.
• Produce BA documentation: flows, use cases, requirements.
• Work with tech teams to align requirements and solution design.
• Mentor junior Business Analysts and support testing and change activities.

Skills

Agile

Waterfall

Stakeholder management

Workshop facilitation

Process mapping

Requirements gathering

Job description

Help shape the future of manufacturing and digital transformation at Laing O'Rourke. We're looking for an experienced Senior Business Analyst to play a key role in the design, documentation and digital enablement of end-to-end business processes, helping transform client requirements into fit-for-purpose products. Working across a major transformation programme, you'll collaborate with a wide range of stakeholders to define, optimise and digitally enable business processes that support the design, commissioning and operation of manufacturing facilities.

Key Responsibilities

• Lead the definition and clarification of business process goals and outcomes with key stakeholders.
• Elicit, analyse and document business requirements, ensuring alignment with project and organisational objectives.
• Own the project's process mapping approach, governance and associated toolsets.
• Develop and maintain detailed end-to-end business process maps to support process design, digitisation and operational readiness.
• Work closely with the Digital Enablement team to ensure digital solutions meet project requirements and business needs.
• Identify opportunities to optimise and improve processes, driving efficiency and effectiveness.
• Produce high-quality business analysis documentation, including process flows, use cases and requirements.
• Collaborate with technical teams to ensure alignment between business requirements and solution design.
• Build strong relationships with business users, subject matter experts, project managers and technology teams.
• Facilitate workshops and meetings to gather input, validate requirements and support decision making.
• Lead business analysis workstreams and support the successful delivery of project objectives.
• Provide guidance and mentoring to junior Business Analysts.
• Support testing activities to ensure emerging digital solutions meet business requirements and quality standards.
• Contribute to change management activities to support the adoption of new systems and processes.
• Drive continuous improvement by applying industry best practice, emerging technology trends and innovative approaches.

Skills & Experience

• Knowledge of Agile, Waterfall and hybrid delivery methodologies.
• Experience facilitating workshops and engaging stakeholders using a range of business analysis techniques.
• Experience developing and maintaining complex business process maps within an enterprise-grade process mapping environment.
• Experience working closely with project teams to support the successful delivery of business analysis activities.
• Excellent communication, interpersonal and stakeholder management skills.
• Ability to produce high-quality outputs for a range of audiences.

Desirable

• Experience leading significant business analysis activities, including end-to-end process mapping and requirements management.
• Ability to navigate complexity and drive clarity within transformation programmes and large-scale business change initiatives.
• Construction industry experience.
• Minimum of five years' business analysis experience with a proven track record of successful project delivery.

About You

We're Looking For Someone Who

• Enjoys solving complex business challenges and driving continuous improvement.
• Thrives in fast-paced, evolving environments and is comfortable managing ambiguity.
• Builds strong relationships and works effectively across cross-functional teams.
• Thinks strategically while maintaining excellent attention to detail.
• Demonstrates strong communication, facilitation and leadership skills.
• Produces high-quality work and maintains high standards.
• Takes ownership, shows initiative and follows through on commitments.
• Enjoys supporting and developing others through coaching and mentoring.

About Us

We are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email [e-mail]