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Senior Business Analyst

Ofgem ECO Reporting Working Group

Cardiff

Hybrid

GBP 48,000

Full time

6 days ago

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Job summary

Ofgem is seeking a Senior Business Analyst to enhance data capabilities and drive transformation within its Markets division. The ideal candidate will play a crucial role in identifying business needs, defining requirements, and supporting agile teams to deliver user-centered business solutions that align with Ofgem's data strategy and goals.

Benefits

30 days annual leave after 2 years

Training and development opportunities

Access to Civil Service pension scheme

Flexible working hours

Family-friendly policies

Qualifications

Extensive experience eliciting high-quality business requirements through interviews and workshops.
Experience in documenting AS IS and TO BE processes.
Strong skills in stakeholder management and communication.

Responsibilities

Identify business needs and define clear actionable requirements.
Support delivery of user-centric solutions that improve data management.
Conduct impact analysis, gap analysis, and assist in stakeholder management.

Skills

Stakeholder management

Business process modelling

Requirements elicitation

Root cause analysis

Data analysis

Education

Degree in a relevant field

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Help shape the future of energy data at Ofgem. We’re looking for a Senior Business Analyst to join Ofgem’s Markets Data Improvement (MDI) Programme, a key initiative driving data transformation across our Markets division. This is a unique opportunity to contribute to Ofgem’s ambition to become a more data-driven regulator, delivering smarter and more efficient services that benefit energy consumers across Great Britain.

As the energy sector evolves, so does our need for high-quality data and insight. You’ll play a central role in helping us strengthen our data capabilities, working on high-impact projects that support critical business functions and long-term strategic goals.

You’ll work in a collaborative cross-functional environment alongside colleagues from Markets, Policy, Digital, Data & Technology Services (DDaT) and our Data Management function. Your focus will be on identifying business needs, defining clear and actionable requirements and supporting the delivery of user-centric solutions that improve how we collect, manage and use data.

We’re looking for someone with a strong analytical mindset and a deep understanding of how data flows through systems from ingestion and transformation to representation. You’ll be confident using a range of techniques to draw out complex business needs, conduct root cause analysis and translate findings into requirements that are accessible to both technical and non-technical audiences.

You’ll also support the delivery of new services and improvements by modelling business processes, evaluating options and helping to define the scope and impact of change. Your work will directly inform development backlogs, business cases and user acceptance testing, ensuring that what we deliver meets user needs and supports Ofgem’s wider data strategy.

You’ll have experience in eliciting high-quality business requirements through interviews and workshops, documenting AS IS and TO BE processes, identifying opportunities for business performance improvement, working collaboratively with stakeholders to deliver user-focused solutions and supporting agile delivery teams while contributing to product development.

This is a fantastic opportunity to work on high-profile projects, build your professional network and make a tangible impact on how Ofgem uses data to protect consumers and support the transition to a net zero energy system.

This role is a 6 month fixed-term contract

Key Responsibilities

Change Management Role:

Requirements elicitation, workshoping, interviewing, prototyping
Business process modelling, analysing business needs, modelling system data
Value mapping and benefits realisation management.
Evaulating options, defining requirements, gap analysis and improving business processes
Strategic analysis, internal and external environment analysis, root cause analysis
Stakeholder analysis and management
Delivery of user-centric business solutions with agile working

Key Outputs and Deliverables

Impact analysis of proposed work and prioritisation of work stack based on this.
Comprehensive gap analyses based on assessment of existing business processes alongside detailed requirements for new processes
Functional, non-functional, data and usability requirements and business rules, established with key business users.
Requirements, modelled and documented, and translated to work items in the required structure for development teams to take forward.
Acceptance criteria, defined with the Product Owner and SMEs.
Options appraisals where analysis of work-flow leads to multiple possible strategies for facilitating business processes.
Clear definitions of change scope, with identification and prioritisation of new requirements or change requests as they are raised throughout project.
Support of business users and the testing team during user acceptance testing and rollout.
Quality assurance and maintenance of key requirements documents & specifications.

Key Stakeholder Relationships

Markets Senior Leadership team
Data management function
Policy and Analysis teams
Data users
DDSS
Ofgem policy and delivery teams

Person specification

ESSENTIAL CRITERIA:

Extensive experience in eliciting accurate, high quality business requirements through interviews and workshops (LEAD)
Experience documenting AS-IS and TO BE business processes (LEAD)
Experience delivering new services that enable realiasation of programme benefits (LEAD)
Experience in identifying opportunities for business performance improvement.
Strong stakeholder management skills, the ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs.

DESIRABLE CRITERIA:

Experience working with data models, data governance, data analytics platforms.

Behaviours

We'll assess you against these behaviours during the selection process:

Seeing the Big Picture
Changing and Improving
Communicating and Influencing
Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

Please refer to the Candidate Pack and Role Profile attached for full details.

Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working, flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Analyst
Industries
Utilities

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