Senior Business Analyst

La Fosse Associates; Birmingham; Hybrid; GBP 58,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

27 days annual leave plus holidays

Local Government Pension Scheme access

Healthcare cash plan

Flexible benefits

Job summary

La Fosse Associates is partnering with a leading housing association to recruit an experienced Senior Business Analyst. You’ll support a diverse portfolio of complex business and technology change while maturing the organisation’s BA capability.

This hybrid Walsall-based role requires strong stakeholder engagement, hands-on BA delivery, and mentoring of junior BAs. You’ll help shape and deliver major transformational initiatives within the Transformation function.

Qualifications

• At least 5 years’ experience as a Business Analyst, with a recognised BA qualification or certification.
• Strong experience delivering complex business and technology transformation projects.
• Excellent requirements gathering, process mapping, stakeholder management and problem-solving skills.
• Hands-on experience managing testing activities, including UAT, test planning and defect management.
• Experience working across Agile, Waterfall and Hybrid delivery environments.
• A proven ability to engage with both technical and non-technical stakeholders.
• Experience mentoring junior BAs, reviewing deliverables or improving BA practices.
• A proactive, pragmatic approach with the confidence to challenge assumptions and drive meaningful outcomes.

Responsibilities

• Lead business analysis activities across multiple complex transformation projects, including systems implementations, integrations, data migrations and process improvement.
• Facilitate workshops, gather and document requirements, map business processes and translate business needs into effective solutions.
• Act as the bridge between technical teams and business stakeholders, ensuring requirements are clearly understood and aligned to business objectives.
• Take ownership of testing activities, including test planning, UAT coordination, defect management and requirements traceability.
• Proactively identify risks, gaps and opportunities for improvement, challenging stakeholders and influencing project outcomes.
• Coach and mentor junior Business Analysts, providing guidance, feedback and quality assurance.
• Help improve BA methodologies, templates, standards and ways of working across the function.

Skills

Business analysis

Stakeholder management

Requirements gathering

Process mapping

Problem solving

Agile/Waterfall/Hybrid

Mentoring juniors

Education

BA qualification or certification

Job description

Salary: Up to £63,890 + Excellent Benefits

Location: Walsall, West Midlands (Hybrid – 2 days onsite per week)

Contract: Permanent, Full-Time

La Fosse is partnering with a leading housing association to recruit an experienced Senior Business Analyst.

This is an exciting opportunity to join an established Transformation function, supporting a diverse portfolio of complex business and technology change initiatives while helping to develop and mature the organisation’s Business Analysis capability.

We’re looking for a confident, hands-on BA who can operate across both technical and business change projects, challenge stakeholders and bring practical experience to a developing team.

The Role

You’ll split your time between delivering complex projects and supporting the development of the wider BA function.

Key responsibilities include:

• Lead business analysis activities across multiple complex transformation projects, including systems implementations, integrations, data migrations and process improvement.
• Facilitate workshops, gather and document requirements, map business processes and translate business needs into effective solutions.
• Act as the bridge between technical teams and business stakeholders, ensuring requirements are clearly understood and aligned to business objectives.
• Take ownership of testing activities, including test planning, UAT coordination, defect management and requirements traceability.
• Proactively identify risks, gaps and opportunities for improvement, challenging stakeholders and influencing project outcomes.
• Coach and mentor junior Business Analysts, providing guidance, feedback and quality assurance.
• Help improve BA methodologies, templates, standards and ways of working across the function.

About You

We’re looking for someone who brings:

• At least 5 years’ experience as a Business Analyst, with a recognised BA qualification or certification.
• Strong experience delivering complex business and technology transformation projects.
• Excellent requirements gathering, process mapping, stakeholder management and problem-solving skills.
• Hands-on experience managing testing activities, including UAT, test planning and defect management.
• Experience working across Agile, Waterfall and Hybrid delivery environments.
• A proven ability to engage with both technical and non-technical stakeholders.
• Experience mentoring junior BAs, reviewing deliverables or improving BA practices.
• A proactive, pragmatic approach with the confidence to challenge assumptions and drive meaningful outcomes.

Experience within social housing would be advantageous but is not essential. We’re particularly interested in well‑rounded Business Analysts who can adapt to different projects, stakeholders and technologies.

What’s on Offer?

• Hybrid working – 2 days per week onsite in Walsall, with flexibility.
• 27 days’ annual leave plus bank holidays and additional paid leave over Christmas.
• Access to the Local Government Pension Scheme.
• Healthcare cash plan and additional employee benefits.
• The opportunity to play a key role in a major organisational transformation while helping shape and improve an established BA function.