Senior Busess Development Representative - Corporates Observability London, UK

Itrs Group; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Health Cover

Pension

Flexible Hybrid Working

Enhanced Parental Leave

Travel Insurance

Life Assurance

Income Protection

Referral Bonus

Buy and Sell Holiday

Training Reimbursement

Employee Assistance Programme

Job summary

ITRS in London seeks an organized, driven Senior Business Development Representative (BDR) to join our EMEA Marketing organisation. You will bridge Marketing and Sales, creating qualified pipeline through outbound enterprise prospecting and inbound lead engagement across the Uptrends Digital Experience Monitoring and Observability platforms.

Work with Marketing and the Enterprise Sales team to respond to trial registrations and demo requests, qualify inbound leads, and schedule meetings with

Qualifications

• 3-5 years of experience in Business Development or outbound prospecting.
• Bachelor's degree or equivalent professional experience.
• Comfortable with high-volume outbound calling.
• Familiarity with enterprise IT / Observability or DEM/APM domains.

Responsibilities

• Produce qualified sales opportunities through outbound prospecting and inbound leads.
• Engage enterprise accounts across EMEA to build a pipeline for the Uptrends and Observability Platform initiatives.
• Respond to trial registrations and demo requests to maximize conversions.
• Qualify inbound leads and schedule meetings for the Account Executives.
• Maintain accurate pipeline data in Salesforce and related tools.

Job description

Senior Business Development Representative - Corporates Observability

ITRS Is looking for an organised, and driven Corporate Business Development Representative (BDR) to join our EMEA Marketing organisation. Serving as the bridge between Marketing and Sales, you will create qualified pipeline through a blend of outbound enterprise prospecting and inbound lead engagement.

The BDR will support theITRS Observability Platformvalue stream while also promoting awareness and opportunity creation forITRS Uptrends Digital Experience Monitoringvalue stream across the EMEA. Working with Marketing and partnering daily with the Enterprise Sales team, you'll engage with prospects by responding to trial registrations and demo requests while creating new opportunities within enterprise accounts through outbound prospecting. You will be offered a hybrid work schedule from our London HQ.

As a Business Development Representative, you will:

• Produce qualified sales opportunities through high-volume outbound prospecting by phone, email, LinkedIn, and other channels.
• Prospect into enterprise organizations across EMEA to build a pipeline for the Uptrends portfolio while supporting broader ITRS Observability Platform initiatives.
• Implement a disciplined daily prospecting schedule of100+ outbound touches per day, applying a combination of cold calls, personalized emails, LinkedIn outreach, and other approved engagement channels.
• Respond promptly to inbound marketing inquiries, including trial registrations, demo requests, webinar attendees, content downloads, and other marketing-generated leads to maximize conversion opportunities.
• Qualify inbound leads, understand customer requirements, and schedule qualified meetings for the appropriate Account Executive.
• Conduct, consultative cold calls with enterprise decision-makers, including Directors, VPs, and C-level technology leaders.
• Use LinkedIn Sales Navigator, Apollo, Salesforce, and other sales engagement tools to identify target accounts, build prospect lists, and conduct strategic outreach campaigns.
• Partner with Marketing to provide feedback on campaign performance, messaging, lead quality, and market insights.
• Collaborate daily with Account Executives to develop account strategies and accelerate pipeline creation.
• Maintain accurate prospect, activity, and pipeline information within Salesforce and other sales technologies.
• Develop expertise in Observability, Digital Experience Monitoring (DEM), Application Performance Monitoring (APM), Infrastructure Monitoring, and enterprise technology trends.
• Achieve activity, meeting, lead conversion, and pipeline generation goals that contribute directly to EMEA ARR growth.

Requirements

• 3-5 years of experience in Business Development, Sales Development, Lead Generation, or outbound prospecting (SaaS or enterprise software preferred).
• Comfortable making a high volume of outbound cold calls every day.
• Experience using, or the ability to quickly become proficient in:
• Apollo
• Experience prospecting into enterprise IT organizations.
• Familiarity with Observability, APM, Digital Experience Monitoring, Infrastructure Monitoring, Cloud, or DevOps technologies.
• Experience engaging Director, VP, and C-level technology clients.
• Bachelor's degree or equivalent professional experience.
• Build relationships with Marketing, Sales, and Customer Success teams.
• Exceed indicators for activity, meetings booked, inbound lead response times, lead conversion, pipeline generation, and contribution to EMEA ARR growth.
• Health Insurance and Dental Health Cover for you and your dependants
• Employee Assistance Programme
• Pension
• Flexible Hybrid Working
• Enhanced Parental Leave
• Travel Insurance
• Life Assurance
• Income Protection
• Referral Bonus
• Buy and Sell Holiday
• Training Reimbursement

ITRSis an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.