Senior Building Services Manager

urbanbubble; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in Cardiff seeks a Senior Building Services Manager for two luxury Build to Rent sites. The role involves overseeing teams, managing building services, ensuring safety compliance, and leading contractor engagements. An excellent opportunity for experienced professionals to join a forward-thinking organization prioritizing community and innovation.

Benefits

Enhanced family leave policies

Cycle to work scheme

Enhanced annual leave including a day off for your birthday

Study support

Qualifications

• Hands-on experience managing large BTR or PBSA buildings.
• Proven experience leading a multi-skilled team.
• Solid understanding of residential building services.

Responsibilities

• Plan, schedule and oversee maintenance including lifts and HVAC.
• Ensure compliance with Building Safety Act 2022.
• Drive performance through team leadership and engagement.

Skills

Team Leadership

Contractor Management

M&E Systems Knowledge

Budget Management

Education

BIFM Level 4 (or working towards it)

Tools

Microsoft Office

Job description

Tai Afon and Wood Street House - Cardiff

Build to Rent

Full time

Permanent

We’re searching for an incredible Senior Building ServicesManager for our brand new luxury Build to Rent site in Cardiff - Tai Afon, and our existing site Wood Street House! Tai Afon will host 718 apartments, a cinema room, gym & yoga studio, communal lounges and a variety of recreational spaces, as well as up to 30 commercial units. Wood Street House hosts 318 units plus amenities!

As our new SBSM, you’ll be the go-to person for making sure everything building-services-related runs smoothly - from managing in-house teams and contractors, to overseeing planned, reactive, and project maintenance. You’ll play a key role in onboarding this new development, working closely with internal teams and stakeholders.

We are looking for someone to start with us in August to support the mobilisation of Tai Afon, due to open early 2026.

What do we offer?

• We offer amazing benefits such as enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
• We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!

What will you do?

• Leading the Team -Be a visible leader, championing our values while setting clear goals and supporting your team to shine. You’ll drive performance, lead one-to-ones, and keep the team engaged and motivated
• Keeping Things Safe & Compliant -Stay on top of all statutory and safety requirements for our residential building. From fire and legionella checks to compliance records and audits — you’ll make sure we tick every box and act fast when something’s off
• Maintenance Matters-You'll plan, schedule and oversee both planned and reactive maintenance to keep everything running smoothly. Think lifts, pumps, HVAC and more. You’ll coordinate contractors, keep disruption low, and make sure everything’s up to spec
• Managing Contractors -Bring on the right partners, keep them compliant and performing to standard. You’ll do the onboarding, hold regular reviews, and make sure everyone delivers
• Building Safety First -Champion compliance with the Building Safety Act 2022. Keep safety files up to date, spot risks early, and make sure residents and stakeholders are always in the loop
• Keeping an eye on spend -Manage budgets wisely, flag overspends, and look for savings. You’ll support annual FM budgets and deliver regular reports that drive smart decisions

What are we looking for?

• Hands-on experience managing large BTR or PBSA buildings
• Experience managing public spaces
• Strong knowledge of M&E systems, with a focus on statutory compliance
• Proven experience leading a multi-skilled team
• Confident building strong relationships with contractors and suppliers
• Solid understanding of residential building services and what great service delivery looks like
• Comfortable using Microsoft Office (Word, Excel, Outlook) and compliance systems (training provided)

Qualifications

• BIFM Level 4 (or working towards it)

At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.

So, what do you say – interested?

Apply now and join a fantastic organisation that truly believe that our people should be at the heart of all our decisions!

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

INDHIG

Apply now

Apply now

An exciting new opportunity has arisen for a Senior Building Services Manager to join our two luxury Build to Rent sites in Cardiff! You'll be in charge of making sure both our in-house team and external partners deliver high-quality planned, reactive, and project-based building services across a complex site.