Senior Building Manager

Catch 22; Manchester; On-site; GBP 45,000 - 55,000; Full time

Job summary

Catch 22 are working with a leading property management organisation to appoint an experienced Senior Building Manager for a prestigious commercial property in Manchester, near the Trafford Centre.

You will oversee hard and soft FM services, contractor performance, occupier engagement and H&S compliance, driving service improvements and leading on-site partners to ensure top standards. NEBOSH General Certificate is essential; IWFM membership is highly desirable.

Qualifications

• 4+ years in Facilities Management with managing agent responsibilities.
• Experience managing a large trophy commercial building or estate.
• Strong knowledge of hard and soft FM services and contractor management.
• Proven experience leading teams and service providers.
• Excellent landlord/tenant relationship knowledge.
• Strong service charge budget management and contract management experience.
• Excellent stakeholder management and communication skills.
• Knowledge of health & safety legislation in commercial property.
• NEBOSH General Certificate essential.
• IWFM membership or progression desirable.

Responsibilities

• Lead the delivery and ongoing performance of all hard and soft FM services across the building.
• Manage specialist contractors through KPI-led performance management and contract reviews.
• Oversee planned maintenance and ensure statutory compliance.
• Manage service charge expenditure, invoice approvals and budget monitoring.
• Lead minor works projects end-to-end, safely and to a high standard.
• Conduct regular building inspections and health & safety reviews.
• Provide leadership of cleaning, security and maintenance providers.
• Build relationships with occupiers and stakeholders to enhance customer experience.
• Drive occupier engagement initiatives and sustainability-focused activities.
• Support business continuity planning and regional FM projects.

Skills

Facilities Management

Contractor Management

Leadership

Stakeholder Engagement

Education

NEBOSH General Certificate

IWFM membership (desirable)

Job description

Catch 22 are working with a leading property management organisation who are seeking an experienced Senior Building Manager to take responsibility for a prestigious commercial property in Manchester, near Trafford Centre.

This is an outstanding opportunity to manage a landmark, multi-occupancy asset, taking ownership of all hard and soft FM services, contractor performance, occupier engagement, health & safety compliance and operational excellence. The successful candidate will also play a key role in driving service improvements, supporting strategic FM initiatives and leading on-site service partners to ensure the property continues to operate to the highest standards.

Key Responsibilities

• Lead the delivery and ongoing performance of all hard and soft FM services across the building.
• Manage specialist contractors through KPI-led performance management, contract reviews and monthly supplier meetings.
• Oversee planned preventative maintenance programmes and ensure statutory compliance across the property.
• Manage service charge expenditure, invoice approvals and budget monitoring, identifying and reporting any significant variances.
• Lead minor works projects from inception through to completion, ensuring works are delivered safely, on time and to a high standard.
• Conduct regular building inspections, audits and health & safety reviews.
• Provide leadership and oversight of cleaning, security and maintenance providers, chairing regular operational meetings and driving service excellence.
• Build strong relationships with occupiers, stakeholders, local businesses and service partners to enhance the customer experience.
• Drive occupier engagement initiatives, community events and sustainability-focused activities across the property.
• Support business continuity planning, emergency preparedness and wider regional FM projects.

Ideal candidate

• At least 4 years' experience within Facilities Management, with a strong understanding of managing agent responsibilities.
• Experience managing a large-scale, trophy commercial building or estate.
• Strong knowledge of both hard and soft FM services and contractor management.
• Proven experience managing teams and leading service providers to deliver exceptional standards.
• Excellent understanding of landlord and tenant relationships within commercial property.
• Strong commercial awareness, service charge budget management and contract management experience.
• Excellent stakeholder management and communication skills.
• Knowledge of health & safety legislation and compliance requirements within commercial property.
• NEBOSH General Certificate (essential).
• IWFM membership or working towards membership (highly desirable).

Role details

• Salary up to £50,000.
• Monday to Friday working pattern.
• Opportunity to manage a flagship commercial asset within a leading property management organisation.
• Join a business renowned for delivering exceptional customer service and operational excellence.
• Genuine career development opportunities within a highly respected property consultancy.

If you're an experienced Building Manager, Senior Facilities Manager or Facilities Manager looking for your next challenge, we'd love to hear from you.