Senior Brand & Experience Design Lead

British Airways plc; Hounslow; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Staff travel benefits

Up to 30 discounted standby airfares

Job summary

British Airways is seeking a Senior Creative & Design Manager to shape the future of our brand and customer experience. You’ll lead a multidisciplinary team, champion craft, and drive design excellence across brand identity, product experience and content.

As a senior creative leader, you’ll set direction, develop in-house capabilities and collaborate with senior stakeholders and external agencies to maintain the world-class quality of British Airways’ design across touchpoints.

Responsibilities

• Lead and inspire a multidisciplinary design team across brand, product, content and physical customer experiences.
• Set creative direction and art direction, shaping concepts and elevating execution across disciplines.
• Manage relationships with senior stakeholders, external agencies and design partners to ensure high standards.

Job description

British Airways is seeking a Senior Creative & Design Manager to shape the future of our brand and customer experience. You’ll lead a multidisciplinary team, champion craft, and drive design excellence across brand identity, product experience and content.

As a senior creative leader, you’ll set direction, develop in-house capabilities and collaborate with senior stakeholders and external agencies to maintain the world-class quality of British Airways’ design across touchpoints.