Brand & Experience Design Director

British Airways plc; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted airfares for family and朋友

Job summary

British Airways is seeking a Senior Creative & Design Manager to shape the future of our brand and customer experience. You will lead a multidisciplinary team, drive creative direction across brand identity, product experience and content, and collaborate with senior stakeholders and external partners to elevate craft and execution.

You will champion the Design Blueprint, nurture in-house capabilities, and ensure our design remains distinctive and relevant across touchpoints for millions of

Qualifications

• Significant experience in a senior creative or design leadership role.
• Experience managing influential relationships with creative agencies, design partners and suppliers.
• Ability to set creative direction and maintain exceptionally high standards.

Responsibilities

• Provide creative and design leadership across brand, product, content and physical customer experiences.
• Lead, develop and inspire a multidisciplinary design team, building capability for the future.
• Evolve and protect the British Airways brand identity while ensuring it remains distinctive and relevant.
• Champion and help evolve the British Airways Design Blueprint, establishing design principles across touchpoints.
• Lead relationships with external agencies, design partners and specialist suppliers, ensuring high standards of thinking and execution.
• Lead creative concept development and art direction across design, photography, film, CGI and immersive content, championing craft and storytelling.
• Champion the responsible adoption of Generative AI and emerging creative technologies to enhance creativity and production capabilities.
• Influence senior stakeholders and drive strong design decision-making across complex programmes.

Skills

Senior leadership

Team leadership

Creative direction

Brand design

Stakeholder management

Art direction

Generative AI awareness

Job description

British Airways is seeking a Senior Creative & Design Manager to shape the future of our brand and customer experience. You will lead a multidisciplinary team, drive creative direction across brand identity, product experience and content, and collaborate with senior stakeholders and external partners to elevate craft and execution.

You will champion the Design Blueprint, nurture in-house capabilities, and ensure our design remains distinctive and relevant across touchpoints for millions of