Senior Branch Sales Assistant

Keyline; Broxburn; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a busy and fast-paced team at a leading company as a Senior Branch Sales Assistant. Your role will involve handling customer inquiries, building relationships, and ensuring timely delivery of orders. This position offers opportunities for career progression and comprehensive training in a supportive environment.

Qualifications

• Self-motivated, enthusiastic, and organized.
• Good numerical skills.
• Comfortable communicating with customers.

Responsibilities

• Handle customer orders and inquiries by phone and email.
• Build friendly relationships with customers.
• Ensure supplier deliveries are booked and invoice queries resolved.

Skills

Customer Service

Numerical Skills

Sales Skills

Job description

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A busy and fast-paced business with great benefits and plenty of opportunities for career progression – join Keyline as a Senior Branch Sales Assistant and share our success and good times with a hard-working, friendly team.

The role:

As a Senior Branch Sales Assistant, you will handle customer orders and inquiries by phone and email daily, from both new and existing customers. Most of our customers are regulars, so you will build friendly relationships by providing excellent customer service and asking the right questions to suggest other products they might need for their projects (no cold calling involved). You will play a key role in the team, ensuring supplier deliveries are booked into the system and customer invoice queries are resolved efficiently, ensuring orders are delivered on time and in full.

What we are looking for:

This is a great opportunity for someone looking to develop their career in sales, as you will receive comprehensive training on this role and our products. We seek someone who is self-motivated, enthusiastic, organized, has good numerical skills, and is comfortable communicating with customers.