Senior BI Support Analyst

IT Talent Solutions; Milton Keynes; On-site; GBP 45,000 - 65,000; Full time

Job summary

IT Talent Solutions is seeking a Senior BI Support Analyst to turn data into insights that drive decisions across the business. This is a hands-on role linking business teams with developers to support BI tools, shape reporting solutions and promote a self-service data culture so teams can confidently build and use dashboards.

You’ll partner with stakeholders to translate requirements, lead workshops, train users, and help maintain dashboards while ensuring data quality and governance across

Qualifications

• Must be within commuting distance to Milton Keynes.
• Strong experience with BI and data analytics tools.
• Excellent analytical skills with the ability to interpret complex data needs.
• Advanced Excel skills (formulas, pivot tables, data manipulation).
• Ability to translate business requirements into BI solutions.
• Good understanding of data warehousing and ETL processes.
• Experience with data modelling and reporting structures.
• Knowledge of data governance, quality, and management practices.
• Experience with databases, SQL, and cloud platforms.
• Strong communication skills for both technical and non-technical audiences.

Responsibilities

• Work closely with stakeholders to understand reporting needs and deliver effective data solutions
• Translate business requirements into technical specifications for developers (internal and external)
• Lead or support workshops to gather requirements and manage change requests
• Act as the go-to expert for BI tools, troubleshooting issues and supporting users
• Enable self‑service BI by training and guiding users to create their own reports and dashboards
• Help design and maintain dashboards and reports that provide actionable insights
• Work with subject matter experts to ensure data is accurate and integrated across systems
• Identify opportunities to improve processes, automate tasks, and enhance data delivery
• Maintain clear documentation including solution designs and user guides
• Support and improve the organisation’s central data platform and BI environment
• Lead BI governance activities, ensuring data quality, consistency, and security
• Coordinate testing for new or updated BI solutions
• Monitor report performance and ensure data is delivered accurately and on time

Skills

BI tools

Data analytics

Advanced Excel

SQL

Data warehousing

ETL processes

Data modelling

Data governance

Dashboards

Communication

Tools

Power BI

Tableau

Job description

Senior Business Intelligence (BI) Support Analyst

We’re looking for a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision‑making across the business.

This is a hands‑on, senior‑level role where you’ll act as a key link between business teams and technical developers. You’ll support users with BI tools, help shape reporting solutions, and promote a self‑service data culture so teams can confidently build and use their own dashboards.

You’ll Be Doing

• Work closely with stakeholders to understand reporting needs and deliver effective data solutions
• Translate business requirements into technical specifications for developers (internal and external)
• Lead or support workshops to gather requirements and manage change requests
• Act as the go-to expert for BI tools, troubleshooting issues and supporting users
• Enable self‑service BI by training and guiding users to create their own reports and dashboards
• Help design and maintain dashboards and reports that provide actionable insights
• Work with subject matter experts to ensure data is accurate and integrated across systems
• Identify opportunities to improve processes, automate tasks, and enhance data delivery
• Maintain clear documentation including solution designs and user guides
• Support and improve the organisation’s central data platform and BI environment
• Lead BI governance activities, ensuring data quality, consistency, and security
• Coordinate testing for new or updated BI solutions
• Monitor report performance and ensure data is delivered accurately and on time

Essential Skills & Experience

• In commutable distance to Milton Keynes is a MUST
• Strong experience with BI and data analytics tools
• Excellent analytical skills with the ability to interpret complex data needs
• Advanced Excel skills (formulas, pivot tables, data manipulation)
• Ability to translate business requirements into BI solutions
• Good understanding of data warehousing and ETL processes
• Experience with data modelling and reporting structures
• Knowledge of data governance, quality, and management practices
• Experience with databases, SQL, and cloud platforms
• Strong communication skills for both technical and non‑technical audiences