Senior Benefits Analyst

Entrust; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Entrust is seeking a Senior Benefits Analyst to lead delivery and management of employee benefits across our global footprint, including EMEA, APAC, LATAM, and Canada. You will support implementation, analysis and administration of healthcare, life insurance, disability, retirement and leave programs.

Collaborate with stakeholders, ensure compliance and effective communication of benefits. You will contribute to renewal cycles, drive competitive programs, and focus on employee experience while

Qualifications

• 5+ years of experience in Benefits and/or Total Rewards, with strong knowledge of global benefits plans and programs, with emphasis on EMEA and the UK.
• 3+ years of experience in benefits administration, with emphasis on EMEA and the UK.
• Strong organizational skills with the ability to multitask, prioritize, and collaborate with global stakeholders.
• Working knowledge of relevant employment and benefits legislation, with ability to apply it appropriately.
• Ability to maintain confidentiality and handle sensitive information with discretion
• Attention to detail and thoroughness
• Collaborative team player with excellent communication and customer service skills
• Proficiency with Microsoft Excel, Word, and PowerPoint

Responsibilities

• Support the accurate and timely administration of global benefits programs with HR operations, payroll, and local HR partners.
• Provide ongoing support for the global benefits renewal process including data submissions, invoice reconciliation and processing, budgeting/forecasting.
• Coordinate enrolment and communications for new benefits programs or changes.
• Create and maintain internal benefits resources, including SOPs, inventory, reports, calendar, and invoice tracking.
• Develop and coordinate delivery of communication materials to help employees understand benefits and wellbeing options.
• Provide ongoing support and respond to escalated inquiries from employees, managers, and HR partners.
• Work with Wellbeing Team to support global wellbeing programs and projects.
• Serve as SME in cross-functional projects requiring global benefits representation.

Skills

Organizational skills

Communication skills

Customer service

Team collaboration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Entrust's values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned, moving with purpose because Speed Is Intentional, taking accountability because We Own the Outcome, and building a collaborative culture where One Entrust Wins Together.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

The Role

As a Senior Benefits Analyst you will be responsible for the delivery and management of employee benefits programmes across Entrust’s global footprint, including EMEA, APAC, LATAM, and Canada. You will support the implementation, analysis, and ongoing administration of key benefits such as healthcare, life insurance, disability, retirement, and leave programmes. Working closely with internal stakeholders, you will contribute to renewal cycles and strategic planning, ensuring programmes remain competitive, compliant, and aligned to business needs.

The role also plays a key part in ensuring adherence to local regulations, driving clear and engaging benefits communication, and delivering a high-quality experience for employees and internal partners.

Responsibilities

• Support the accurate and timely administration of our global benefits programs through close collaboration with HR operations, payroll, and local HR business partners.
• Provide ongoing support for the global benefits renewal process including data submissions, follow-up requests, invoice reconciliation and processing, budgeting/forecasting, and coordinating with internal partners.
• Partner with key stakeholders to implement new benefits programs or program changes, including enrolment coordination, communications, and administration process changes.
• Create and maintain key internal global benefits resources, including but not limited to standard operating procedure documents, the global benefits inventory, management reporting, global calendar, and invoice tracking.
• Develop and coordinate (in partnership with brokers and internal partners) the delivery of communication materials and educational resources to help employees understand their benefits and wellbeing options.
• Provide ongoing support and respond to escalated benefits program inquiries from employees, managers, and HR partners.
• Work closely with the Wellbeing Team to support the implementation, administration, and integration of global wellbeing programs and projects.
• Serve as a subject matter expert in cross-functional projects requiring global benefits representation.

Basic Qualifications

• 5+ years of experience in Benefits and/or Total Rewards, with strong knowledge of global benefits plans and programs, with a particular emphasis on EMEA and the UK.
• 3+ years of experience in benefits administration, with a particular emphasis on EMEA and the UK.
• Strong organizational skills with the ability to multitask, prioritize, and collaborate simultaneously with a variety of global internal and external stakeholders.
• Working knowledge of relevant employment and benefits legislation, with a demonstrated ability to apply it appropriately.
• Ability to maintain confidentiality and handle sensitive information with discretion
• High level of attention to detail, accuracy, and thoroughness
• Collaborative team player with excellent communication and customer service skills
• Proficiency with Microsoft Excel, Word, and PowerPoint

Preferred Qualifications

• Previous experience with APAC and North America benefits
• Experience using Workday
• Fluency in a second language with an emphasis on French

Please note this is a hybrid role with 3 days a week in our London office.

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Entrust is an EEO/AA/Disabled/Veterans Employer

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [e-mail].