Senior Benefit Programs Specialist & Mentor

Commonwealth Of Virginia; Winchester; On-site; GBP 31,000 - 46,000; Full time

Job summary

Commonwealth Of Virginia seeks a Benefit Programs Specialist III to assess eligibility for state and in-house programs. The role involves interviewing applicants, determining needs, and coordinating benefits within policy guidelines.

Responsibilities include training on programs, maintaining case records, and providing referrals to community resources while representing the agency in outreach activities.

Qualifications

• Reads and interprets program guidance; communicates effectively with applicants and recipients.
• Ability to interview and gather information to determine eligibility.
• Interprets policies and determines eligibility using data and interviews.

Responsibilities

• Completes required State and in-house training on government programs.
• Registers applications for various programs and schedules initial interviews.
• Interviews applicants for assistance and makes eligibility determinations.
• Explains benefit programs and rights; provides referrals to resources.
• Monitors cases for changes and updates benefit levels as needed.
• Represents the agency in the community and conducts outreach.

Skills

Communication skills

Oral communication

Written communication

Interviewing

Data gathering

Tools

Automated systems

Job description

Commonwealth Of Virginia seeks a Benefit Programs Specialist III to assess eligibility for state and in-house programs. The role involves interviewing applicants, determining needs, and coordinating benefits within policy guidelines.

Responsibilities include training on programs, maintaining case records, and providing referrals to community resources while representing the agency in outreach activities.