Senior Bar Person

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a prestigious luxury hotel as a Senior Bar Person, where your passion for exceptional service will shine. In this key role, you'll lead by example, ensuring high standards in bar operations. With a focus on guest experience, you'll prepare and serve drinks, mentor junior staff, and maintain a welcoming environment. Enjoy a supportive work culture with award-winning training opportunities and a range of enticing perks, including generous holiday allowances and discounts. This is your chance to thrive in an esteemed establishment committed to excellence and employee development.

Benefits

Holiday allowance starting at 20 days

Monthly service charge

Professional development opportunities

Recommend-a-friend bonus scheme

Discounted accommodation rates

Two paid volunteering days

Employee Assistance Programme

Free meals on duty

Uniform and dry-cleaning services

Qualifications

• Proven experience in high-standard bar operations, preferably in a supervisory role.
• Strong leadership skills with the ability to mentor and inspire a team.

Responsibilities

• Provide prompt, professional, and engaging service in line with company standards.
• Manage all aspects of bar service, including preparing and serving drinks.

Skills

Bar Operations

Customer Service

Leadership

Attention to Detail

Menu Knowledge

Job description

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Senior Bar Person ***Luxury Hotel in London***

We are seeking a passionate Senior Bar Person to join and support our Food & Beverage team. This is a key role focused on delivering exceptional service, leading by example, and maintaining the highest standards across all aspects of the bar operation. This position will report directly to the Bar Manager.

Location: The Milestone Hotel, Kensington

Employment Type: Full-time

Working Pattern: Shift work (5 days on, 2 days off)

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties worldwide.

We are proud to be AA's Hotel Group of the Year (2024) and have received numerous awards, including Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are committed to employee development and have received the Princess Royal Training Award three times (2017, 2020, 2023). We also hold a Platinum Investors in People accolade and have been recognized as a Top Employer (2024) in the UK.

The Milestone Hotel and Residences, part of Red Carnation Hotels, is a luxurious five-star hotel located opposite Kensington Palace Gardens and near The Royal Albert Hall. It features 43 individually designed bedrooms, 13 luxury suites, 6 long-stay apartments, a classic lounge for Afternoon Tea, a modern Stables Bar, and a 2 Rosettes restaurant, Cheneston's.

Key Responsibilities:

• Provide prompt, professional, and engaging service in line with company standards.
• Oversee the setup and upkeep of the bar area, ensuring all tables are maintained to the required standards.
• Confidently manage all aspects of bar service, including:
• Preparing and serving drinks and cocktails
• Overseeing food and drink service
• Supporting junior team members with training and guidance
• Demonstrate strong menu knowledge and confidently make recommendations to guests.
• Maintain a clean, organized, and welcoming bar environment.
• Support the Food & Beverage Manager in ensuring smooth daily operations and service excellence.

What are we looking for?

• Proven experience in high-standard bar operations, ideally in a supervisory or senior role.
• A passion for food, beverages, and delivering top-tier guest experiences.
• Strong leadership skills with the ability to mentor and inspire a team.
• Exceptional attention to detail and guest focus.
• Well-organized, calm under pressure, and able to manage multiple tasks efficiently.

What’s in it for you?

• Holiday entitlement starting at 20 days, increasing up to 27 days plus 8 bank holidays.
• Monthly service charge added to your salary.
• Professional development opportunities from day one.
• Recommend a friend and family bonus scheme worth up to £600.
• Enhanced maternity and paternity leave.
• 50% off food and 25% off beverages in Red Carnation Hotels outlets.
• Discounted accommodation rates worldwide.
• Two paid volunteering days annually.
• Access to Employee Assistance Programme.
• Recognition events, incentives, and employee of the month/quarter awards.
• Social and team-building events.
• Global Employee Appreciation Party.
• Free meals on duty, uniform, and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We scan and store a copy of your passport/visa and/or ID to verify the authenticity and establish the ‘Right to Work’ in the UK.