Senior AV Technician

SER Limited; Greater London; On-site; GBP 50,000 - 56,000; Full time

Job summary

SER Limited in London is seeking a Senior AV Technician for a 12-month fixed-term contract. The role requires hands-on live event delivery across audio, video, lighting and IT systems, with responsibility for on-site technical leadership and seamless event execution.

You will manage hybrid and virtual events, work with high-profile clients and ensure superior production standards while adapting to fast-moving event schedules.

Qualifications

• Proven experience in live event production, AV operation or a related technical field.

Responsibilities

• Operate and manage the Yamaha QL5 audio mixing console for live sound reinforcement.
• Set up, configure and troubleshoot the Shure ULXD microphone system for clear audio.
• Mic up high-profile speakers to ensure optimal sound quality.
• Utilise Dante Controller for audio networking and routing.
• Manage PowerPoint presentations and ensure smooth operation during live events.
• Operate the Ross TouchDrive vision mixer for video switching and production.
• Oversee playback systems, including Tessera and Tria, to ensure high-quality content delivery.
• Direct camera operations using the Sony PTZ controller for professional video capture.
• Program and operate the Avolites Titan lighting console.
• Manage Zoom, Microsoft Teams and other streaming platforms for hybrid and remote events.
• Create and execute Zoom webinars as required.
• Apply basic knowledge of Crestron for AV system integration and control.
• Troubleshoot IT-related issues and ensure all technical systems are functioning optimally.
• Review upcoming events within the Manhattan booking system and enter them into the AV SharePoint calendar.
• Liaise with event organisers prior to events to determine and fulfil their AV requirements.
• Support the successful delivery of live, hybrid and virtual events while maintaining high technical and operational standards.
• Communicate event status, technical requirements and any issues to internal stakeholders and event organisers throughout event delivery.
• Identify, troubleshoot and resolve technical issues in a timely manner to minimise disruption to event delivery.
• Support and promote compliance with health and safety procedures, risk assessments and safe working practices.
• Prepare equipment, documentation and event spaces ahead of event delivery to ensure operational readiness.
• Provide on-site technical leadership and support to junior team members and freelance technicians where required.
• Support post-event reviews and feedback sessions to identify opportunities for continuous improvement.
• Take on other responsibilities as events demand or as directed by management.

Skills

Live event production

Streaming technologies

IT networking

Yamaha gear

Shure gear

Ross equipment

Avolites lighting

Sony gear

Camera operation

Working under pressure

Tools

Yamaha QL5

Shure ULXD

Dante Controller

Ross TouchDrive

Tessera

Tria

Sony PTZ controller

Avolites Titan

Zoom

Microsoft Teams

Job description

Senior AV Technician (Onsite) - 12 month Fixed-term

Salary:£50,000 - £56,000 per annum
Location: London
Working Hours: 40 hours per week, Monday-Friday
Working Pattern: Variable shifts, dependent on client events

The Role

We are looking for an experienced Senior AV Technician with a strong background in live events, conferences and presentations.

You will be responsible for overseeing the technical execution of events and ensuring consistently high production standards across audio, video, lighting and IT systems.

You will support the successful delivery of live, hybrid and virtual events, working collaboratively with event organisers and stakeholders to provide seamless technical experiences.

This is a role that requires strong technical expertise, excellent problem-solving skills and the ability to remain calm and organised within a fast-paced environment.

Key Responsibilities

• Operate and manage the Yamaha QL5 audio mixing console for live sound reinforcement.

• Set up, configure and troubleshoot the Shure ULXD microphone system for clear and reliable audio.

• Mic up high-profile speakers to ensure optimal sound quality.

• Utilise Dante Controller for audio networking and routing.

• Manage PowerPoint presentations and ensure smooth operation during live events.

• Operate the Ross TouchDrive vision mixer for video switching and production.

• Oversee playback systems, including Tessera and Tria, to ensure high-quality content delivery.

• Direct camera operations using the Sony PTZ controller for professional video capture.

• Program and operate the Avolites Titan lighting console.

• Manage Zoom, Microsoft Teams and other streaming platforms for hybrid and remote events.

• Create and execute Zoom webinars as required.

• Apply basic knowledge of Crestron for AV system integration and control.

• Troubleshoot IT-related issues and ensure all technical systems are functioning optimally.

• Review upcoming events within the Manhattan booking system and enter them into the AV SharePoint calendar.

• Liaise with event organisers prior to events to determine and fulfil their AV requirements.

• Support the successful delivery of live, hybrid and virtual events while maintaining high technical and operational standards.

• Communicate event status, technical requirements and any issues to internal stakeholders and event organisers throughout event delivery.

• Identify, troubleshoot and resolve technical issues in a timely manner to minimise disruption to event delivery.

• Support and promote compliance with health and safety procedures, risk assessments and safe working practices.

• Prepare equipment, documentation and event spaces ahead of event delivery to ensure operational readiness.

• Provide on-site technical leadership and support to junior team members and freelance technicians where required.

• Support post-event reviews and feedback sessions to identify opportunities for continuous improvement.

• Take on other responsibilities as events demand or as directed by management.

What You Need to Succeed

The successful candidate will have:

• Proven experience in live event production, AV operation or a related technical field.

• Strong knowledge of audio, video, lighting and streaming technologies.

• Experience working with Yamaha, Shure, Ross, Avolites and Sony equipment is highly preferred.

• An understanding of networking and IT systems within an event production environment.

• The ability to work under pressure and manage multiple technical aspects simultaneously.

• Excellent problem-solving skills and attention to detail.

• Strong