Senior Automotive Parts Advisor — Customer Focused

Guest Motor Group; West Bromwich; Presencial; GBP 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Overtime payment

Bonus Scheme

Increased holiday entitlement with len

Recruitment incentive awards

Cycle to work scheme

Descripción de la vacante

Guest Truck and Van, part of Guest Group, is the UK’s largest Iveco and Fiat Van Dealer Group with over a century of family ownership. The role involves handling customer inquiries, processing payments, and delivering high-quality service in a busy automotive environment.

The successful candidate will have strong communication skills, be computer literate (Word/Excel/Outlook), and dedicated to providing excellent customer satisfaction.

Formación

• Experience in a customer service role within a retail or automotive environment.
• Proven ability to organise and prioritise work to meet targets.
• Strong communication and interpersonal skills.

Responsabilidades

• Dealing with customers promptly and exceeding expectations face to face and via phone.
• Organise and prioritise workload to hit targets efficiently.
• Collaborate with colleagues to support team objectives.
• Maintain excellent organisational standards in a customer service setting.

Conocimientos

Customer service

Organisational skills

Telephone manner

Word processing

Outlook

Herramientas

Word

Excel

Outlook

Descripción del empleo

Guest Truck and Van, part of Guest Group, is the UK’s largest Iveco and Fiat Van Dealer Group with over a century of family ownership. The role involves handling customer inquiries, processing payments, and delivering high-quality service in a busy automotive environment.

The successful candidate will have strong communication skills, be computer literate (Word/Excel/Outlook), and dedicated to providing excellent customer satisfaction.