Senior Associate, Operations and Project Management

Alvarez & Marsal; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global consulting firm seeks a Senior Associate in Operations / Project Management, to join their Global Security Office. The role encompasses project management, operations, vendor management, and supporting team certifications, requiring a Bachelor's degree and relevant experience in a professional services environment. Candidates should demonstrate strong organizational and interpersonal skills.

Qualifications

• Bachelor's degree with experience in Operations and/or Project Management.
• Experience in a professional services firm preferred.
• High professional and ethical standards for handling confidential information.

Responsibilities

• Manage Security-sponsored projects and maintain work portfolio.
• Prepare communications on Security topics and assist Senior Operations Manager.
• Support budgeting function and vendor management.

Skills

Organizational skills

Communication

Interpersonal skills

Attention to detail

Project management skills

Education

Bachelor's degree

Tools

MS 365 Suite

SharePoint Online

ServiceNow

Salesforce

Planview

Concur

Job description

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Description

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.

THE ROLE AND TEAM

We are seeking an experienced Senior Associate, in Operations / Project Management, to join the Global Security Office (GSO) team based in Manchester, Leeds or Birmingham. This position will report directly to the Senior Operations Manager. The Senior Associate will be responsible for supporting day-to-day activities as outlined below to keep the operations, administration, and overhead processes in line with high-level GSO objectives.

ESSENTIAL FUNCTIONS

PROJECT MANAGEMENT (estimate 50% of time)

• Manage Security-sponsored projects and other ad hoc smaller projects across the various pillars of GSO and as aligned to strategic road maps.
• Responsible for maintenance of GSO work portfolio including all internal, business-as-usual (BAU) and supporting projects.
• Assist Senior Operations Manager as required for overall project management initiatives in Security including attending and coordinating for monthly update team call.
• Experience in Planview desirable for project management.

OPERATIONS (estimate 50% of time)

Communications / Marketing

• Send firm-wide monthly email communications on select Security topics.
• Act as main point of contact for Marketing for all GSO branding, banners, brochures, Word templates and documents as needed.

Planning / Strategy

• Maintain GSO work portfolio list for tracking and updates as projects / work enters the pipeline.
• Strategy, risk score, and project prioritization exercises for existing GSO work portfolio.
• Assist Senior Operations Manager with creation and distribution of fiscal year Security roadmaps.

Team Certifications & Training

• Maintain tracking for all team members job-related certifications / affiliations.
• Acquire and complete Security-based certifications and training courses as appropriate.

Administration / Special Meetings

• Manage updates to Security Services and Cyber Platform catalogs.
• Responsible for updates to organization charts and other miscellaneous presentations.
• Extracting reports / ability to look up tickets in ServiceNow platform.
• Ad hoc set-up of meetings as requested by GSO Leadership.
• Heavy notetaking, meeting recordings and creation of meeting minutes.
• Booking conference rooms, ordering meals, other ad hoc logistics as necessary.
• Heavy e-filing of documents and organization of folders, sub-folders, etc. in internal SharePoint site.
• Manage updates to internal and business-facing SharePoint sites.

Vendor Management / Budget

• Support budgeting function and invoice administration.
• Assist team members with inquiries related to Concur and / or expense reports.
• Raise and process all POs for security vendors.
• Contract management support utilizing OnSpring application.

QUALIFICATIONS

• Bachelor's degree with direct experience in Operations and / or Project Management.
• Experience in a professional services firm preferred.
• Knowledge of Security fundamentals.
• Excellent organizational, communication, collaborative and interpersonal skills to foster respect and teamwork with internal and external partners.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.
• High professional and ethical standards for handling confidential information.
• Strong interpersonal, communication and relationship building skills.
• Diligent with attention to detail.
• Ability to work independently.
• Project management skills / experience preferred.

MAIN APPLICATIONS

• MS 365 Suite
• MS Teams
• Box
• SharePoint Online
• Agresso
• ServiceNow
• Salesforce
• OnSpring
• Planview
• Concur
• OneNote
• Adobe Pro