Senior Associate – Financial Services Disputes (PPI) Hybrid

Capital One; Nottingham; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pension and bonus schemes

25 days annual leave

Private medical insurance

Enhanced parental leave

Job summary

Capital One is seeking a Nottingham-based Financial Services Disputes Lawyer to lead litigation strategy for consumer claims, including residual PPI and related disputes, with hybrid working: three in-office days and two remote days.

You will provide second-line support for s.75 claims, engage with claimant firms, and help develop recovery strategies while mentoring junior team members and coordinating with external counsel.

Qualifications

• A qualified lawyer/solicitor with significant experience handling a caseload of consumer credit litigated claims and commercial disputes in private practice or an in-house legal team.
• Demonstrable experience dealing with s.75 claims, disputed transactions, and ideally building recovery strategies.
• Experience handling complex complaints and engaging effectively with Claims Management Companies (CMCs).
• Proven track record in setting and executing litigation strategies and experience with group litigation.

Responsibilities

• Lead Litigation & Strategy: Manage a portfolio of consumer claims (primarily residual PPI and other ad-hoc claims), setting the overarching litigation strategies and proactive approaches to handle volumes and manage cases through to trial.
• Group Litigation & Commercial Disputes: Handle any threatened or issued group litigation effectively and efficiently, engaging and instructing external counsel on these claims where appropriate.
• Commercial Contract Disputes: Engaging with our contracts team where any commercial disputes arise, guiding them through any informal dispute resolution as well as dealing with any issued claims that may arise.
• s.75 & Disputed Transactions: Provide robust second-line support for the s.75 team and disputed transactions, including building and executing a merchant recovery strategy for s.75 claims.
• Complaints Strategy: Provide second-line support on the complaints strategy, including direct engagement with Claimant Firms and advising on complex, high-profile complaints.
• Reporting & Horizon Scanning: Conduct continuous horizon scanning to monitor key legal developments and litigation trends. Prepare reports and strategic updates for senior management.
• External Engagement: Manage external parties, including law firms and external counsel, to drive favourable outcomes.
• Caseload Management: Ensure compliance with court timetables, draft complex court documents, and conduct settlement negotiations.
• Team Contribution: Mentor junior team members and contribute to an engaging, inclusive, and high-performing team environment.

Skills

Litigation strategy

Group litigation

s.75 claims

Complaints handling

Horizon scanning

External engagement

Caseload management

Mentoring

Commercial disputes

Education

Qualified lawyer/solicitor

Job description

Capital One is seeking a Nottingham-based Financial Services Disputes Lawyer to lead litigation strategy for consumer claims, including residual PPI and related disputes, with hybrid working: three in-office days and two remote days.

You will provide second-line support for s.75 claims, engage with claimant firms, and help develop recovery strategies while mentoring junior team members and coordinating with external counsel.