Senior Associate, Financial Services Disputes (Hybrid)

Capital One (Europe) plc; Nottingham; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pension

Performance-based bonus schemes

25 days annual leave

Private medical insurance

Enhanced parental leave

Job summary

Capital One Europe seeks an experienced Financial Services Disputes Lawyer (Senior Associate) to lead litigation strategy and manage a portfolio of consumer claims, notably residual PPI, alongside other disputes. You will advise on s.75 claims, disputed transactions, and complex complaints, while mentoring junior colleagues.

The role is based in Nottingham with a hybrid pattern (3 in-office days Tue-Thu; 2 days remote).

Qualifications

• Qualified lawyer/solicitor with significant experience handling a caseload of consumer credit litigated claims and commercial disputes in private practice or in-house.
• Demonstrable experience dealing with s.75 claims, disputed transactions, and ideally building recovery strategies.
• Experience handling complex complaints and engaging effectively with Claims Management Companies (CMCs).
• Proven track record in setting and executing litigation strategies and experience with group litigation.
• Exceptional drafting skills for correspondence, strategic advice notes, and formal court documents.
• Strong legal research and horizon-scanning skills to preemptively identify risks.
• Ability to work in a fast-paced environment, managing multiple priorities effectively and decisively.
• Demonstrates excellent judgment and problem solving capabilities.
• Proactive ownership of key tasks with excellent stakeholder management, reporting and escalation.
• Results-focused and receptive to feedback, with a desire to own and drive continuous development.

Responsibilities

• Lead Litigation & Strategy: Manage a portfolio of consumer claims (primarily residual PPI and other ad-hoc claims), setting the overarching litigation strategies and proactive approaches to handle volumes and manage cases through to trial.
• Group Litigation & Commercial Disputes: Handle any threatened or issued group litigation effectively and efficiently, engaging and instructing external counsel on these claims where appropriate.
• Commercial Contract Disputes: Engaging with our contracts team where any commercial disputes arise, guiding them through informal dispute resolution as well as dealing with any issued claims.
• s.75 & Disputed Transactions: Provide robust second-line support for the s.75 team and disputed transactions, including building and executing a merchant recovery strategy for s.75 claims.
• Complaints Strategy: Provide second-line support on the complaints strategy, including direct engagement with Claimant Firms and advising on complex, high-profile complaints.
• Reporting & Horizon Scanning: Conduct horizon scanning to monitor legal developments and litigation trends; prepare reports for senior management.
• External Engagement: Manage external parties, including law firms and external counsel, to drive favourable outcomes.
• Caseload Management: Ensure compliance with court timetables, draft complex court documents, and conduct settlement negotiations.
• Team Contribution: Mentor junior team members and contribute to a high-performing team environment.

Skills

Litigation strategy

Group litigation

Commercial disputes

s.75 Consumer Credit Act

Complaint handling

Stakeholder management

Mentoring

External engagement

Document drafting

Horizon scanning

Job description

Capital One Europe seeks an experienced Financial Services Disputes Lawyer (Senior Associate) to lead litigation strategy and manage a portfolio of consumer claims, notably residual PPI, alongside other disputes. You will advise on s.75 claims, disputed transactions, and complex complaints, while mentoring junior colleagues.

The role is based in Nottingham with a hybrid pattern (3 in-office days Tue-Thu; 2 days remote).