Senior Assistant Audiologist

Bidvane; Norwich; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Flexible working hours

Discounted gym memberships

Excellent pension scheme and annual-le

Wagestream access to earned pay as you

Free Park & Ride service to the Colney

Free 24-hour confidential counselling

Support in career development

Job summary

The Norfolk and Norwich University Hospitals Foundation Trust is seeking a part-time Senior Assistant Audiologist to support hearing aid repairs, ear impressions, patient follow-ups, and administrative duties such as appointment booking and data entry. The role covers adult rehabilitation, tinnitus and paediatric services across the main site, Cromer Hospital, and community sites.

Ideally you bring experience in healthcare settings, strong communication and IT skills, and the ability to work in

Qualifications

• Some experience in a people-caring or healthcare environment.
• Some experience working within a multi-disciplinary team.
• Flexibility to respond to an ever-changing workload.

Responsibilities

• Repair and maintain hearing aids
• Take ear impressions
• Advise patients on hearing aid use
• Make telephone follow-up calls to patients recently fitted with hearing aids
• Assist with hearing tests for babies and young children under a paediatric audiologist's lead, building rapport and keeping the child focused on the test
• Answer the phone
• Make patient appointments
• Enter data onto the computer system

Skills

Communication skills

Patient handling

IT skills

Teamwork

Flexibility

Professionalism

Willingness to learn

Education

NVQ Level 2 in Care

GCSEs in science/English/IT

Job description

This post sits in the Audiology Department at Norfolk and Norwich University Hospitals Foundation Trust, as part of a small team of senior assistant audiologists. The work is part clinical support, covering hearing aid repairs, ear impressions and patient follow-up calls, and part administration, including booking appointments and data entry. The department runs adult rehabilitation, tinnitus, newborn screening, paediatric and vestibular services across the main site, Cromer Hospital and community sites, and the post is part-time with compressed hours. Visa sponsorship is not available for this role.

What the job involves

• Repair and maintain hearing aids
• Take ear impressions
• Advise patients on hearing aid use
• Make telephone follow-up calls to patients recently fitted with hearing aids
• Assist with hearing tests for babies and young children under a paediatric audiologist's lead, building rapport and keeping the child focused on the test
• Answer the phone
• Make patient appointments
• Enter data onto the computer system

Experience

• Some experience in a people-caring or healthcare environment
• Some experience working within a multi-disciplinary team

Skills & knowledge

• Excellent communication and patient handling skills
• A personable nature
• IT skills
• Flexibility to respond to an ever-changing workload
• Ability to work well in a team
• Professionalism and a willingness to learn

Other

• Acts as a role model for NNUH's PRIDE values
• Understanding of and commitment to equality, diversity and inclusion

Nice to have

• NVQ Level 2 in Care
• Good GCSEs or equivalent, particularly in science, English and IT

What’s offered

• Flexible working hours
• Fast track staff physiotherapy service
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream access to earned pay as you earn it
• Free Park & Ride service to the Colney Lane site
• Free 24-hour confidential counselling
• Support in career development