Senior Application Administrator

Ss&c Technologies, Inc.; City Of London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Medical, Vision, EAP

Parental Leave

Paid Holidays

SS&C University training

Job summary

Ss&C Technologies, Inc. in the United Kingdom is seeking a Senior Cloud Systems Engineer to upgrade and support Geneva client environments within our Managed Services platform.

The role involves resolving production issues, responding to service requests, mentoring junior colleagues, and driving operational efficiency across client estates. Hybrid work model with strong emphasis on availability and collaboration.

Qualifications

• Extensive systems administration across enterprise environments.
• Experience supporting or administering Geneva Advent Geneva is desirable.
• Strong analytical and troubleshooting skills with root-cause analysis.
• Excellent written and verbal communication for internal and client interactions.
• Ability to work independently while collaborating in a team.

Responsibilities

• Upgrade and support Geneva client environments across the Managed Services platform.
• Investigate and resolve production issues within Geneva environments.
• Respond to ongoing service requests across a diverse portfolio of Managed Services clients.
• Assist with testing, documentation, and enhancement of operational runbooks.
• Mentor junior colleagues and provide guidance within the team.
• Develop and maintain project plans, schedules, technical documentation, and procedures.
• Identify opportunities for process improvement and operational efficiency.
• Manage infrastructure and platform projects from implementation to production support.
• Participate in the team's on-call rotation.
• Contribute to a global 24x7x365 Technical Operations organisation focused on service delivery and client success.
• Strong experience administering enterprise applications in regulated environments.
• Experience with cloud and virtualised environments including Linux, Windows Server, Citrix, and VMware.
• Shell, PowerShell, Chef, Jenkins or comparable automation tools experience.
• Engage with stakeholders and clients effectively, balancing priorities.
• Show learning agility and adaptability to adopt new technologies.

Skills

Cloud infra

DevOps

Linux admin

Windows admin

VMware

Citrix

Shell scripting

PowerShell

Jenkins

Automation

Communication

Troubleshooting

On-call rotation

Financial services domain

Vendor coordination

Team mentoring

Tools

Chef

Jenkins

VMware

Citrix

Job description

• Upgrade and support Geneva client environments across the Managed Services platform
• Investigate and resolve production issues within Geneva environments
• Respond to ongoing service requests across a diverse portfolio of Managed Services clients
• Assist with the testing, documentation, and enhancement of operational runbooks
• Collaborate closely with team members and provide guidance and mentoring to junior colleagues
• Develop and maintain project plans, schedules, technical documentation, and operational procedures
• Identify opportunities for process improvement and operational efficiency across the client estate
• Manage infrastructure and platform projects from implementation through to production support
• Participate in the team's on-call rotation
• Contribute to a global 24x7x365 Technical Operations organisation focused on delivering exceptional service and client success
  Strong experience administering enterprise applications, ideally within financial services or other highly regulated environments
• Significant Systems Administration experience supporting complex enterprise environments
• Extensive experience providing application and system support, including working with software vendors and third-party support teams to resolve technical issues
• Strong analytical and troubleshooting skills, with the ability to identify root causes and implement effective solutions
• Experience managing cloud and virtualised environments incorporating technologies such as Linux, Windows Server, Citrix, and VMware
• Windows Server administration experience in an enterprise environment
• Experience with scripting, automation, and configuration management technologies such as Shell, PowerShell, Chef, Jenkins, or comparable tools
• Excellent written and verbal communication skills with the ability to engage effectively with both internal stakeholders and clients
• Self-motivated and results-oriented, with the ability to work independently while contributing to a collaborative team environment
• Proven ability to manage competing priorities, balancing project delivery, operational support, and service commitments
• Strong learning agility and the ability to quickly adopt and support new technologies

Desirable Skills and Experience

• Experience supporting or administering SS&C Advent Geneva
• Experience within financial services technology environments
• Experience supporting business-critical enterprise platforms
• Exposure to infrastructure automation, DevOps practices, or cloud-native technologies
  SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology., SS&C Advent, a leading provider of software and services for the global investment management industry. We are seeking a Senior Cloud Systems Engineer to join our Managed Services team. The successful candidate will possess strong technical, analytical, and communication skills, along with the initiative and curiosity needed to thrive in a collaborative and evolving environment.
  Flexibility: Hybrid Work Model
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University