Senior Analyst - Planning, Allocation & Pricing Systems

Michael Kors; Greater London; Hybrid; GBP 48,000 - 68,000; Full time

Job summary

Michael Kors is seeking a Senior Analyst, Planning, Allocation & Pricing Systems to support and enhance our global planning platforms from our London office. This role blends BAU system support with major transformation work, partnering with global business and IT teams to shape future technology capabilities.

You will oversee system incidents, manage enhancements, and drive adoption of data‑driven, AI‑enabled decision making across Planning, Allocation, and Pricing domains.

Qualifications

• Bachelor’s degree (or equivalent) in Information Technology, Computer Science, Business Systems, Supply Chain, or related field.
• 5+ years’ experience in retail systems, planning, allocation, or pricing technology environments.
• Strong analytical and problem‑solving skills.
• Experience working with global stakeholders across regions.
• Ability to translate business requirements into system solutions.
• Experience with third‑party vendors and support teams.
• Strong foundation in systems analysis, business process design, and data handling.

Responsibilities

• Provide day‑to‑day system support for planning, allocation, and pricing platforms.
• Own and manage a backlog of enhancements and improvements.
• Support solution design, configuration, testing, and rollout.
• Partner with business teams to define and validate future‑state processes.
• Support data migrations, integrations, and cutover activities.
• Drive adoption of analytics and AI‑driven capabilities.

Skills

Analytical skills

Problem solving

Global stakeholders

Translate requirements

Vendor management

Data handling

Cross-functional collaboration

Education

Bachelor’s degree in IT/CS/Business Systems/SC

Tools

Blue Yonder

Power BI

SQL

ERP systems

Job description

Michael Kors is always interested in hearing from talented, globally‑minded individuals with a passion for fashion. If you enjoy working in a creative, fast‑paced environment, then we would love to hear from you! — Senior Analyst - Planning, Allocation & Pricing Systems Location: London, UK (Hybrid) Scope: Global (North America, EMEA, APAC, China) We have an exciting role at Capri Holdings for a Senior Analyst, Planning, Allocation & Pricing Systems based in our London office: Role Overview We are seeking an experienced Senior Systems Analyst to support and enhance Capri’s global Planning, Allocation, and Pricing technology platforms. This role combines responsibility for business‑as‑usual system support and continuous improvement with a key role in delivering a major global transformation supporting strategic Allocation system initiatives You will work closely with global business and IT teams, acting as a trusted partner to Planning, Allocation, and Pricing functions, and helping shape the future systems landscape as Capri continues to evolve its technology capabilities. This role sits within a global team, reporting to the Manager, Planning & Allocation Systems (US‑based), with close alignment to the Director, Planning & Allocation Systems (UK‑based).

Key Responsibilities

System Support & Operations

• Provide day‑to‑day support for: Blue Yonder Enterprise Planning (EP) Blue Yonder Advanced Allocation (AAL) Zebra Lifecycle Pricing (LCP) Foresight Retail Assortment Planning
• Act as the primary point of contact for system incidents, defects, and user queries
• Manage and prioritise tickets across internal teams and external vendors
• Ensure system stability, performance, and data integrity across global environments

Enhancements & Continuous Improvement

• Own and manage a backlog of enhancements and improvements
• Work with stakeholders to gather and define business requirements
• Translate requirements into functional specifications
• Support testing (UAT), releases, and deployment of changes
• Identify opportunities to simplify processes, improve automation, and enhance user experience

Project & Transformation Delivery

• Support solution design, configuration, testing (SIT/UAT), and rollout
• Partner with business teams to define and validate future‑state allocation processes
• Support data migration, integrations, and cutover activities
• Drive business readiness, training, and adoption of the new platform
• Ensure a smooth transition from legacy systems to the future solution

Business Partnership

• Act as a trusted IT partner to global Planning, Allocation, and Pricing teams
• Understand regional requirements and ensure solutions work across markets
• Provide guidance on system capabilities and best practices
• Support training, documentation, and change adoption
• Support the adoption of advanced analytics and AI‑driven capabilities, helping the business leverage new tools to improve forecasting, allocation decisions, pricing strategies, and operational efficiency

Data, Integration & Technology Enablement

• Support data flows between Planning, Allocation, Pricing, and downstream systems (e.g. ERP, BI)
• Troubleshoot data issues and work with integration teams to resolve defects
• Contribute to improvements in data quality, visibility, and reporting

Governance & Documentation

• Maintain system documentation, support procedures, and knowledge base materials
• Ensure all changes follow governance, release, and testing standards
• Support audit, compliance, and operational controls

Evolving Scope

This role is expected to adapt and grow as Capri’s systems landscape evolves, taking on additional responsibilities across new platforms, capabilities, and technologies as required.

The successful candidate will contribute to shaping future ways of working, including increased use of automation, data, and AI across Planning, Allocation, and Pricing domains.

Key Focus Areas (Next 12–24 Months)

• Ensure stable global operations across Planning, Allocation, and Pricing platforms
• Support delivery of the Allocation platform implementation and rollout
• Drive global process and system improvements
• Support ongoing enhancements to Planning and Pricing platforms
• Contribute to adoption of data‑driven and AI‑enabled decision‑making
• Ways of Working Global, highly collaborative environment across multiple time zones Balanced role across support and project delivery Close interaction with business, IT, and vendor partners Occasional international travel required to support workshops, implementations, and go‑live activities

Qualifications, Skills & Experience

Essential

• Essential Bachelor’s degree (or equivalent experience) in Information Technology, Computer Science, Business Systems, Supply Chain, or a related field
• 5+ years’ experience in retail systems, planning, allocation, or pricing technology environments
• Strong analytical and problem‑solving skills
• Experience working with global stakeholders across regions
• Ability to translate business requirements into system solutions
• Experience working with third‑party vendors and support teams
• Strong foundation in systems analysis, business process design, and data handling

Preferred

• Hands‑on experience with Blue Yonder or similar platforms
• Experience supporting large‑scale system implementations or rollouts
• Experience with allocation systems or supply chain planning tools
• Understanding of merchandising, inventory, and allocation processes
• Exposure to pricing or assortment planning tools
• Experience working in a retail or consumer goods environment
• Familiarity with data tools and data analysis (e.g. SQL, Power BI, or similar reporting platforms)

Certifications (Desirable)

• ITIL Foundation (Service Management best practices)
• Agile / Scrum certification (e.g. Scrum Master, Product Owner)
• Project delivery qualifications (e.g. PRINCE2 Foundation/Practitioner)
• Cloud or data platform certifications (Azure, AWS, or equivalent – optional but valuable given the data/AI direction in the role)

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full‑time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 48,000.00 - 68,000.00 GBP

Michael Kors is a world-renowned, award‑winning designer of luxury accessories and ready‑to‑wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready‑to‑wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York‑based non‑profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special‑edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.