Sales Associate

Michael Kors; Manchester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation package

Attractive commission scheme

Clothing allowance

Job summary

Michael Kors is seeking a proactive MK Ambassador to deliver exceptional customer experiences on the shop floor in Manchester. You will engage clients, maintain stock presence, and collaborate with the store team to boost sales and brand loyalty.

You will use clientelling tools and product knowledge to advise customers with confidence while promoting a positive, inclusive shopping environment.

Qualifications

• Enthusiasm for fashion and thrive in a dynamic retail environment.
• Ability to collaborate and inspire teammates to achieve results.
• Excellent communication and customer service mindset.

Responsibilities

• Lead by example as an MK Ambassador to drive loyalty and repeat business.
• Maintain client communication using clientelling apps and tools.
• Maintain floor and stock presence.
• Communicate effectively with management to drive store performance.
• Utilize Product Knowledge packs to become a Selling Expert for customers.
• Understand business results and opportunities to drive sales.

Skills

Fashion enthusiasm

Teamwork

Communication

Tech-savvy

Tools

Clientelling apps

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

— "I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs." - Michael Kors

Who You Are:

• You bring enthusiasm for fashion and thrive in a dynamic retail environment.
• As a Michael Kors Ambassador, you represent the brand’s values with professionalism and integrity.
• You’re committed to creating inclusive, welcoming experiences for all customers, using strong communication, teamwork, and a proactive mindset to navigate challenges with energy and optimism.

What You’ll Do:

• Lead by example as a MK Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication using all available clientelling apps and tools.
• Maintain floor and stock presence.
• Build and maintain effective communication with the management team to drive store performance.
• Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
• Understand business results and opportunities to drive sales.

You’ll Need to Have:

• Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience.
• Capability and desire to collaborate and inspire all fellow team players to work together to achieve results.
• Technological proficiency, with the ability to leverage technology to drive sales and customer experience.
• Local language preferable and effective communication skills.

What We Offer:

• Competitive compensation package
• Attractive commission scheme
• Clothing allowance — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 26,000.00 - 33,500.00 GBP

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.

For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.