Senior Analyst Client Success- EMEA

Guidepoint; Greater London; Sur place; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead the transcript library product for institutional clients within the Insights offering. You will act as the primary liaison, driving client engagement and revenue growth across trial accounts.

This hybrid role is based in London, with collaboration across the Insights group heads to develop strategic plans, deepen client relationships, and improve retention.

Qualifications

• CRM skills and attention to detail are required.

Responsabilités

• Serve as the primary advocate for the Insights product with institutional clients and foster relationships with key stakeholders.

Connaissances

CRM skills

Description du poste

Overview:

Guidepoint Insights is an events-based primary research platform that helps our clients leverage the Guidepoint expert network and deepen their understanding of the most pressing topics affecting public and private companies across the globe. We host timely , high-quality moderated events daily to help clients navigate complex topics, reduce research times, bring focus to what matters, and make better business decisions.

Play a vital role in Guidepoint's success.

Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our transcript library product for our Institutional client base. As the primary liaison for our clients, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among current clients and trial accounts. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention.

This is a hybrid role located in London.

What You'll Do:

• Serve as the primary advocate for the Insights product with institutional clients and foster three-dimensional relationships with key stakeholders