Senior Analyst

SRM Recruitment; Watford; Hybrid; GBP 60,000 - 70,000; Full time

Benefits offered by this job

20% Bonus

Hybrid work

Job summary

SRM Recruitment is seeking a Senior Analyst in Welwyn Garden City. This hybrid role demands three days in the office with two days remote, delivering analytics that steer commercial performance.

You will own performance reporting, translate data into actionable insights, and drive improvements across the business with senior stakeholders. You'll lead the analytics suite, partner with Commercial, Finance and Tech teams, coach peers, and ensure data accuracy while shaping decision-making through

Qualifications

• Strong analytical skills with ability to translate data into actionable insights.
• Experience turning data into decision-grade recommendations.
• Proficiency in Excel and PowerPoint; familiarity with BI tools.

Responsibilities

• Own and steer commercial performance reporting, ensuring senior stakeholders have clear, timely visibility of delivery against plan and the levers to improve outcomes.
• Translate complex data into decision-grade insight—diagnosing root causes, framing the right questions, designing robust analytical approaches, and driving implementation with the business
• Set a high bar for data accuracy, governance and interpretation, converting outputs into a clear performance narrative with context, implications and recommended actions
• Influence with clarity and credibility—articulating opportunities, insights and proposals succinctly, tailoring your approach to different audiences and building alignment across stakeholders.
• Lead the ongoing evolution of our insight and reporting suite, improving automation, relevance and usability so teams can act quickly on performance drivers and priorities
• Partner closely with Commercial, Finance, Product, Fulfilment, Digital and Technology to shape high-quality analytical briefs—clarifying objectives, success measures and decision points
• Lead delivery through to impact—setting clear plans, managing dependencies and risks, and communicating progress, trade-offs and recommendations to maintain momentum and confidence
• Role-model best-in-class analytical practice, coaching peers and junior analysts, and raising standards across insight, storytelling and stakeholder management

Skills

Advanced analytics

SQL

Excel

PowerPoint

BI tools

Stakeholder management

eCommerce knowledge

Tools

Tableau

Adobe Analytics

Python

Job description

Senior Analyst

Welwyn Garden City

Three days in the office

£60,000 - £70,000 + 20% Bonus

In this role, you will be accountable for:

Analytics & Business Performance

• Own and steer commercial performance reporting, ensuring senior stakeholders have clear, timely visibility of delivery against plan and the levers to improve outcomes.
• Translate complex data into decision-grade insight—diagnosing root causes, framing the right questions, designing robust analytical approaches, and driving implementation with the business
• Set a high bar for data accuracy, governance and interpretation, converting outputs into a clear performance narrative with context, implications and recommended actions
• Influence with clarity and credibility—articulating opportunities, insights and proposals succinctly, tailoring your approach to different audiences and building alignment across stakeholders.
• Lead the ongoing evolution of our insight and reporting suite, improving automation, relevance and usability so teams can act quickly on performance drivers andpriorities.

People & Delivery Management:

• Partner closely with Commercial, Finance, Product, Fulfilment, Digital and Technology to shape high-quality analytical briefs—clarifying objectives, success measures and decision points
• Lead delivery through to impact—setting clear plans, managing dependencies and risks, and communicating progress, trade-offs and recommendations to maintain momentum and confidence
• Role-model best-in-class analytical practice, coaching peers and junior analysts, and raising standards across insight, storytelling and stakeholder management

What you will bring:

To succeed, you will be a commercially-minded problem solver with a track record of delivering insight that shapes decisions and drives measurable performance improvement

• Advanced analytical and numerical capability, with strong commercial judgement
• Proven ability to structure ambiguous problems, simplify complexity, and connect analysis to business context, trade-offs and outcomes.
• Strong capability in Excel and PowerPoint, and experience with BI tooling (ideally Tableau/Adobe Analytics) to create clear, compelling, self-serve reporting that supports decision-making at pace
• Experience using SQL (or similar) to extract, shape and validate data from databases; Python/R and automation capability is an advantage.
• Excellent written and verbal communication skills, with the ability to influence and build alignment across cross-functional stakeholders.
• A strong understanding of eCommerce/retail dynamics