Senior AI Enterprise Deployment Program Manager

IFS; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

IFS is seeking a Technical Program Manager, FDE to oversee AI Agent deployments for enterprise customers. You will manage cross-functional delivery programs from pilot through scale-up, ensuring customer success and continuous improvement post-deployment.

The role requires strong SDLC and AI deployment knowledge, collaboration with product and engineering, and proactive stakeholder engagement across executives and engineers. Hybrid work options available.

Qualifications

• 5-8 years of experience in program or project management within technology, software engineering, or AI environments.
• Proven experience leading complex software implementations or systems integration programs.
• Strong understanding of the software development lifecycle and AI solution deployment (LLMs, RAG, prompt engineering, vector databases).
• Proficiency with project planning and collaboration tools (Jira, Asana, Smartsheet).
• Technical familiarity with Python, APIs, and enterprise systems (CRM, ERP, Service, or Developer platforms).
• Exceptional communication skills, able to engage with executives and engineers.
• Ability to manage competing priorities in fast-moving environments.

Responsibilities

• Lead end-to-end implementation programs for AI Agent deployments from scoping to go-live and sustainment.
• Develop and execute detailed project plans, timelines, and success metrics aligned to customer goals.
• Oversee multiple concurrent implementations ensuring on-time, in-scope, high-quality delivery.
• Manage technical onboarding, configuration, and integration activities with engineering and solution delivery teams.
• Establish repeatable deployment and maintenance processes for AI Agents in production.
• Lead continuous improvement cycles including performance monitoring and issue resolution.
• Act as primary liaison between customers, engineering, and product teams during AI deployments.
• Translate technical requirements into actionable plans for customers and internal stakeholders.
• Ensure proactive communication, clear expectations, and high customer experience.

Skills

Program management

AI experience

Software deployment

Python

APIs

Cross-functional collab

Communication

Tools

Jira

Asana

Smartsheet

Job description

IFS is seeking a Technical Program Manager, FDE to oversee AI Agent deployments for enterprise customers. You will manage cross-functional delivery programs from pilot through scale-up, ensuring customer success and continuous improvement post-deployment.

The role requires strong SDLC and AI deployment knowledge, collaboration with product and engineering, and proactive stakeholder engagement across executives and engineers. Hybrid work options available.