Senior Administrator (Health and Benefits)

TN United Kingdom; Bristol; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Senior Administrator in a hybrid role, where you'll support consulting teams and advise clients on essential health and benefits solutions. This position offers a unique opportunity to enhance your career within a global leader in workplace health. You'll collaborate with a vibrant team, engage in professional development, and enjoy a culture that fosters innovation. If you're looking to make an impact while enjoying a supportive work environment, this role is perfect for you.

Benefits

Professional Development Opportunities

Inclusive Culture

Career Growth Opportunities

Supportive Leadership

Qualifications

• Previous administrative experience in a professional services environment.
• Strong numerical skills and proficiency in Microsoft Office applications.

Responsibilities

• Support the consulting team with data gathering and analysis for client projects.
• Handle client and member queries via verbal and written communication.

Skills

Administrative Experience

Microsoft Office Proficiency

Communication Skills

Numerical Skills

Planning and Organizational Skills

Education

Industry-recognized qualifications

Job description

Senior Administrator (Health and Benefits), Bristol

Location: Bristol, United Kingdom

Job Reference: 4850be5ea2da

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

We are seeking a talented individual to join our Consulting Delivery team at MercerMarsh Benefits in Bristol. This is a hybrid role requiring at least three days a week in the office.

Mercer Marsh Benefits (MMB), part of Marsh McLennan, is a global leader in workplace health and benefits, operating in 135 countries. We design benefits solutions tailored to local markets, helping clients navigate complex people risks, cost management, and employee benefits.

This role involves advising clients on insured benefits such as Group Income Protection, Group Life Assurance, and Critical Illness, offering a great opportunity to advance your career with a leading professional services firm.

Responsibilities:

1. Support the consulting team with data gathering, organization, entry, and analysis for client projects.
2. Collaborate with internal and external stakeholders to deliver excellent service.
3. Handle client and member queries via verbal and written communication, adhering to service level agreements.
4. Promote continuous improvement within your team and location.
5. Maintain and develop technical and market knowledge.
6. Perform quality checks on colleagues' work.
7. Participate in client meetings as needed.
8. Serve as a technical resource and training support for colleagues.

Requirements:

1. Previous administrative experience in a professional services environment.
2. Proficiency in Microsoft Office applications.
3. Excellent communication skills, both written and oral.
4. Strong numerical skills.
5. Good planning and organizational skills with the ability to meet deadlines.
6. Ability to work independently and as part of a team, establishing rapport with clients and colleagues.

Preferred Skills:

1. Experience with Group Risk products or healthcare background.
2. Insurance-related experience.
3. Industry-recognized qualifications.

Why Join Us:

• Opportunities for professional development, interesting work, and supportive leadership.
• A vibrant, inclusive culture fostering innovation and impact.
• Career growth opportunities, benefits, and rewards to support your well-being.

#hybrid work model with expected onsite presence of at least three days per week, including an 'anchor day' for team collaboration.