Senior Administrator/Assistant Manager, Fund Solutions

CSC; Channel Islands; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

CSC in Jersey seeks a Senior Administrator / Assistant Manager for Fund Solutions. You will act as a senior contact for a portfolio of fund structures, coordinating governance, investor communications, and day-to-day operational deliverables.

The role requires strong fund administration experience, independent work style, and attention to detail. Hybrid/on-site arrangement supports governance, billing processes, and audit coordination.

Qualifications

• Experience in fund administration or related financial services
• Ability to work independently and manage competing deadlines with good judgment
• Strong attention to detail for accurate client and investor reporting
• Clear written and verbal communication, liaising with clients and stakeholders
• Proficiency with Microsoft Office and comfort with operational systems/logs
• Proactive, service-led mindset focused on quality and continuous improvement

Responsibilities

• Act as senior day-to-day contact for clients and investors, responding promptly and professionally
• Coordinate quarterly and ad-hoc governance activities, incl. agendas, board packs and minutes
• Support and process client payments in line with internal controls and SLAs
• Facilitate investor communications and scheduled reporting distribution
• Maintain and update logs and records (invoices, data, queries, trackers)
• Prepare scheduled billing and lead invoicing, including follow-ups
• Assist with interim and annual external audits and document coordination
• Contribute to implementation, testing and rollout of internal systems and process improvements
• Identify opportunities to improve efficiency and service quality in fund administration workflows

Skills

Independent working

Attention to detail

Communication skills

MS Office (Excel/Word)

Governance / administration

Proactive service-led mindset

Tools

Billing systems

Audit support tools

Job description

Senior Administrator / Assistant Manager, Fund Solutions

Location: Jersey, Channel Islands

Schedule: Full-time, Monday to Friday

Work Arrangement: Hybrid / On-site

CSC is a leading provider of fund administration and outsourced services, supporting clients with accurate, timely, and investor-ready reporting. As a Senior Administrator / Assistant Manager within Fund Solutions in Jersey, you will be a senior point of contact for a portfolio of fund structures, coordinating governance, investor communications, and operational deliverables. You will help ensure high-quality service, support billing and payments workflows, and contribute to process and system improvements.

Key Responsibilities

• Act as a senior day‑to‑day contact for clients and investors, responding to queries in a timely and professional manner
• Coordinate quarterly and ad‑hoc governance activities, including preparing agendas, board packs, and meeting minutes
• Support and process client payments in line with internal controls, approvals, and service level expectations
• Facilitate investor communications and scheduled reporting distribution, ensuring accuracy, completeness, and deadlines are met
• Maintain and update operational logs and records (e.g., invoices, static data, investor queries, and action trackers)
• Prepare scheduled billing and lead the client invoicing process, including follow‑ups and query resolution
• Assist with interim and annual external audits, including coordinating requests and providing supporting documentation
• Contribute to the implementation, testing, and rollout of internal systems and process enhancements across Fund Solutions
• Identify opportunities to improve efficiency and service quality within fund administration processes and team workflows

Required Qualifications

• Relevant experience in fund administration, company secretarial administration, or a comparable financial services environment
• Ability to work independently, manage competing deadlines, and use sound judgement to elevate issues appropriately
• Strong attention to detail, with a commitment to delivering accurate client and investor reporting
• Clear written and verbal communication skills, with confidence liaising with clients, investors, and internal stakeholders
• Proficiency with Microsoft Office (especially Excel and Word) and comfort working with operational systems and logs
• A proactive, service‑led mindset with a focus on quality, responsiveness, and continuous improvement

Preferred Qualifications

• ICSA / CGI qualification (or working toward), or equivalent professional development aligned to governance/administration
• Prior experience preparing board packs and supporting governance meetings for fund structures
• Experience supporting billing/invoicing processes and/or payment workflows within a controlled environment
• Exposure to audit support activities for fund entities and coordinating information requests
• Familiarity with process improvement, system implementation, or change initiatives within fund solutions or fund administration

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.