Senior Administrator

Thistley Hough Academy; Stoke-on-Trent; On-site; GBP 21,000 - 30,000; Full time

Job summary

Thistley Hough Academy is seeking a senior administrator who thrives in a busy, fast-paced office environment. You will manage student records and act as a link between pastoral teams, senior leadership, students and families, ensuring accurate information flows and timely responses. The role is permanent, Monday to Friday 08:00–16:00, term-time with INSET days.

Start date ASAP. You will join a friendly office team based in the main reception, delivering high-quality administration to support

Qualifications

• Administrative experience within an office environment.
• Experience producing reports and correspondence for a variety of stakeholders to a high level.
• Excellent communication skills both verbally and written.
• Ability to manage conflicting deadlines and prioritise effectively.

Skills

Administrative experience

Report production

Communication skills

Deadline management

Job description

Thistley Hough Academy are seeking a senior administrator that thrives in a busy, fast paced role. As a core member of the school office team, you will be primarily responsible for all student records and act as a direct link between the school’s pastoral team, senior leadership and students and their families.

Job Title: Senior Administrator – Student Support

Location: Thistley Hough Academy

Start Date: ASAP

Contract Type: Permanent

Working Pattern: Mon – Fri 08:00 – 16:00

Working Weeks: 40

Application Closing Date: 9 November 2026

Interview Date: 16 November 2026

About You:

Our Ideal candidate will have:

• Administrative experience within an office environment
• Experience producing reports and correspondence for a variety of stakeholders to a high level
• Excellent communication skills both verbally and written
• Ability to manage conflicting deadlines and prioritise effectively

The role is contracted term time including INSET days plus 1 week to be worked as single days during school closure periods by mutual agreement. These days will be decided to suit operational needs of the school; therefore, flexibility is essential.

About the Office Department/Team:

You’ll be working in a friendly and supportive office team based in the spacious reception office, the central hub of the school. The office is busy and faced paced with a variety of different faces each day, you’ll have excellent interpersonal skills and be passionate about providing a positive experience to staff, students & their families.

About Thistley Hough Academy:

Thistley Hough Academy is a vibrant, inclusive, and high‑performing secondary school in Stoke-on-Trent. Proudly celebrating our best‑ever GCSE results in 2025, we are one of the city’s highest achieving non-selective schools.

Significantly oversubscribed, our success reflects expert teaching, high expectations, and a culture of kindness. Our core values, Respect, Resilience, and Responsibility are central to everything we do.

We offer a broad, ambitious curriculum in a disruption‑free environment, supported by passionate staff and a strong sense of community. As part of the Creative Education Trust, we benefit from a collaborative network committed to excellence.

Recognised by Ofsted as a ‘Good’ school, we nurture the whole child, academically, socially, and emotionally, and build strong partnerships with families and the wider community. Join us in shaping a school where every child is empowered to reach their full potential. To find out more please visit our website.

About Creative Education Trust:

Creative Education Trust is a growing network of 17 schools, educating over 13,500 children and young people across England. Since 2010, we’ve worked in partnership with communities to deliver an education that inspires ambition, promotes equity, and unlocks opportunity for every learner.

We believe every child has talent, every community has strength, and every school can be a place where excellence thrives. Our curriculum is rich, broad, and inclusive - designed to build knowledge, nurture creativity, and prepare students for the future.

We are united by a shared purpose: to transform lives through education. Our schools are places where students feel safe, supported, and empowered to lead their own lives with confidence. Through collaboration, high expectations, and purposeful leadership, we ensure that success is both expected and achieved - together.

Visit our Trust website to explore how we support our staff and discover more about our mission, values, and opportunities.

Creative Education Trust (CET) is committed to Safeguarding and promoting the welfare of our children and young people by keeping them safe, we expect all our colleagues to share in this responsibility.

All shortlisted candidates are subject to online checks prior to interview.

The CET Recruitment Policy follows the guidance set out by Keeping Children Safe in Education, where all offers of employment are subject to an Enhanced DBS Check, separate Barred List Check, References and where appropriate a Prohibition from teaching search.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

CET is committed to developing, maintaining, and supporting an inclusive culture and environment for the benefit of its employees and the communities it serves.