Senior Administrative Officer

NHS National Services Scotland; Scotland; Hybrid; GBP 20,000 - 28,000; Part time

Benefits offered by this job

Life-work balance

NHS pension

Annual Leave 27 days

NHS discounts

Job summary

Public Services Delivery Scotland (PSD Scotland) is seeking a part-time administrator to support the development and delivery of educational opportunities for medical practitioners. Reporting to the TDC Manager, you will help ensure our systems and processes support course delivery and that data gathering meets reporting needs.

This role offers hybrid working patterns with remote-friendly arrangements across Scotland and requires flexible working patterns and travel where needed.

Qualifications

• Experience of developing and facilitating training.
• Excellent communication and interpersonal skills.
• Experience of data management and reporting.

Responsibilities

• Support the development, delivery and facilitation of training within key educational programmes.
• Ensure systems and processes support course/resource delivery.
• Gather data to meet reporting requirements and improve services.

Skills

Training development

Facilitation

Communication

Data management & reporting

Job description

On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.

Work Pattern: Permanent, Part Time, 21.6 hours per week (21 hours and 36 minutes)

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Medical Directorate is responsible to the NES Board and through the Board to Scottish Government for the commissioning and delivery of postgraduate medical education in Scotland, This training is delivered in general practices and health boards to standards set by the General Medical Council (GMC). The role of the Directorate is to oversee training, manage the trainee’s progress through the training programme and ensure the training is delivered to GMC standards

The Opportunity

This is an exciting opportunity to join a small, but enthusiastic and innovative team responsible for the development and delivery of educational opportunities for a variety of medical practitioners.

Reporting to the TDC Manager you will be responsible for supporting one of our key educational programmes, ensuring our systems and processes provide the necessary support for course/resource delivery and that our data gathering meets the needs of our reporting requirements.

A key part of this post is contributing to the development, delivery and facilitation of training.

Do you enjoy variety in your work and problem solving?

Do you enjoy collaborating and with a variety of colleagues, clinicians and key stakeholder?

Do you have experience of working with and developing bespoke systems and processes?

Do you have experience of supporting and developing others?

Do you have experience in facilitation of teaching?

Working within the TDC team you will have the opportunity to share your knowledge, skills and experience to contribute to the future delivery and ongoing development of our service.

Does this sound like you?

What We Love to See

• Experience of developing and facilitating training
• A track record of senior admin support and leadership
• Excellent communication and interpersonal skills
• Excellent IT skills
• Experience of supporting/delivering online learning
• Experience of data management and reporting
• The ability to travel to various locations across Scotland for meetings/training delivery
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

• Life-work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.

We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in a Senior Officer role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.

If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Steven Young – [e-mail].

Next Steps

All applicants who are shortlisted for interview will be contacted by e‑mail.

In person OR online interviews (including a presentation) will take place on Monday November 23rd 2026. The presentation topic will be sent to candidates selected for interview.

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

1. Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
2. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFOREsubmitting your application form.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: [e-mail]