Senior Administration Assistant - Apprenticeship Opportunity

Allscreens Nationwide Ltd; Doncaster; On-site; GBP 19,000 - 25,000; Full time

Job summary

Rotherham Doncaster and South Humber NHS Foundation Trust is hiring a Senior Administration Assistant on an apprentice pathway. The role supports the Children’s Care Group, delivering an efficient administrative service across the footprint, with line management of a team and a focus on KPI targets.

Training includes a Level 3 apprenticeship and ongoing professional development. The base is Doncaster with responsibilities across the RDaSH footprint, including travel as required.

Qualifications

• Level 3 qualification or equivalent experience in a relevant subject.
• Apprenticeship pathway offered by RDaSH.
• Experience in healthcare administration desirable.

Responsibilities

• Provide a senior confidential, quality administrative service within the Children’s Care Group as part of the Single Point of Contact Model.
• Communicate effectively with patients, visitors, staff and external agencies with diplomacy and discretion.
• Understand and work toward KPI targets set by commissioners.
• Manage information flow with tact and professionalism to colleagues and clients.
• Supervise a team of administrators, including HR-related duties and development reviews.
• Organise leave and daily cover rosters to ensure adequate staffing.
• Ensure clinics and admin areas are covered; liaise with clinical staff as required.
• Address day-to-day problems affecting the admin team to maintain service continuity.

Skills

Communication skills

Leadership / line management

Administrative experience

Education

Level 3 qualification or equivalent

Job description

Company:

Company: Rotherham Doncaster & South Humber NHS Foundation Trust

A Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust.

An exciting opportunity has arisen for a Senior Administration Assistant who will be responsible for the provision of an efficient and comprehensive administrative service to the Children’s Care Group under the direction of the Children's care group Administration Team Lead.

The applicant be required to work at any location at any time throughout the duration of their contract within the RDaSH footprint or set out under terms of their contract. Travel outside the RDaSH footprint may also be required. The base for this role at the time of advertising will be Doncaster,however will be supervising a team in North Lincs and teams based at Cantley Health Centre

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Responsibilities

• Provide a senior confidential, quality administrative service to an identified branch of services within the Children’s Care Group as part of Single Point of Contact Model.
• To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, visitors, other Trust staff and external agencies.
• Have an understanding/knowledge and be able to work towards the KPI’s and targets set by the commissioners.
• Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy.
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member.
• Update annual leave rota and daily cover rota to ensure there is adequate cover at all times
• Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required
• Deal with any day to day problems that arise within the admin team such as staffing issues, technological issues ensuring effective resolution and continuity of services.
• Undertake line management of a team of administrators, providing daily support and undertake a range of HR associated duties such as supervision meetings, sickness recording and completion of personal development review meetings.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Please view the attached job description and person specification to view the full details about the role.

We reserve the right to close the vacancy early if there are a high amount of applications.

This advert closes on Thursday 27 Aug 2026

Rotherham Doncaster & South Humber NHS Foundation Trust

Rotherham Doncaster & South Humber NHS Foundation Trust

Rotherham Doncaster & South Humber NHS Foundation Trust