Senior Administration Assistant

NHS; Scunthorpe; On-site; GBP 24,000 - 26,000; Part time

Job summary

The NHS is looking for a senior administrator to join their team in Scunthorpe. This part-time position will provide comprehensive administrative support within the Care Group, overseeing daily operations and managing staff, while ensuring high standards of quality and service delivery.

Qualifications

• English and Maths at level 2 or equivalent required.
• NVQ in a related subject essential.
• IT skills in Microsoft Office Packages necessary.

Responsibilities

• Provide senior confidential, quality administrative service.
• Supervise band 2 staff and monitor email responses.
• Maintain high levels of integrity and confidentiality.

Skills

IT skills

Office procedures

Communication

Education

English and Maths at level 2

NVQ level 2 or equivalent

Tools

Microsoft Office Packages

Job description

Job summary

The post holder will be aligned to a portfolio of the Care Group and will provide a senior comprehensive administrative and clerical support to the clinical services. They will undertake day to day supervision of band 2 staff, and liaise with the Administration Lead to ensure that high standards of data quality are achieved and maintained as well as ensure Clinical Practitioners are proactively supported with service delivery.

Main duties of the job

• Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group
• To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies
• Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member
• To ensure appropriate records storage and archiving is carried out in a confidential and timely manner
• Monitoring of the service email inboxes, ensuring actions and responses are completed in a timely manner
• To maintain a high level of integrity and confidentiality in respect of all work
• Provide line management to identified Band 2 Administration Assistants including supervisionand PDR
• General typing and document creation using Word, Excel and PowerPoint as required
• To be prepared to temporarily work in a different area from usual base point if required for thecontinuity of service delivery

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf

Details Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,637.57 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

376-NLTT-0142

Job locations

Monarch House

Arkwright Way Queensway Ind Estate

Scunthorpe

DN16 1AL

Job description Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

Job description Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

Person Specification Qualifications Essential

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject

Experience Essential

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. filing, photocopying, message taking

Person Specification Qualifications Essential

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject

Experience Essential

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. filing, photocopying, message taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Monarch House

Arkwright Way Queensway Ind Estate

Scunthorpe

DN16 1AL

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Monarch House

Arkwright Way Queensway Ind Estate

Scunthorpe

DN16 1AL

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)