Senior Account Manager- Newcastle

Deliveroo; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

Deliveroo is seeking a Senior Account Manager for the North East & Yorkshire team. This role involves enhancing partnerships with local restaurants and leading growth initiatives based in Leeds. Candidates should have experience in account management and a strong data-driven approach to strategy implementation.

Benefits

Health benefits

Family support

Financial assistance

Career growth opportunities

Flexible working arrangements

Qualifications

• 4+ years experience in account/relationship management or strategy roles.
• Results-oriented and target-driven.
• Comfortable with data analysis on restaurant partners and performance.

Responsibilities

• Be the local expert for the North East, improving customer propositions.
• Lead account management for top restaurant partners.
• Identify and sign up new restaurant favorites.

Skills

Data Analysis

Account Management

Sales Strategy

Job description

Social network you want to login/join with:

Senior Account Manager- Newcastle, Leeds

col-narrow-left

Client:

Deliveroo

Location:

Leeds, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

36500ffe2451

Job Views:

46

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

The Team

The U.K. & Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in the UK&I partner with global departments such as product, technology and consumer.

The Regional Growth team is responsible for the commercial output of our mid-market restaurant partners in the five nations of the U.K. and Ireland, including our dark kitchen offering, Editions, and dedicated Chinese Category Team. Each region faces their own complexities and opportunities, and our teams are focused on bringing the best possible selection to our customers and opportunities for growth to our restaurants.

The Role

We are looking for a Strategy and Commercial City Manager to join our North East & Yorkshire team. This is a rare opportunity to become an important member of a growing, well-funded startup. You'll build relationships with our restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager.

What you'll do:

• Be the local expert for the North East. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area.
• Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
• Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
• Work with the account manager for the local area to grow local hero brands
• Identify and sign up new and top local favourites to Deliveroo and setting them up for success
• Lead the local business development managers and be the day-today contact for coaching, priority setting and deal making
• Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
• Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, operations and account management teams
• Maximise the potential of marketing opportunities in the area by encouraging restaurant participation
• This role is based in Newcastle and you will be working from the Leeds office.

Requirements:

• 4+ years experience in account/relationship management, sales or strategy roles
• Results and target oriented
• Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
• A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most expanding industry in the world. We are still a small team, making a very large impact, aiming to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a experience with (most) food and a desire to be part of one of the fastest growing startups in an exciting space.

Please click to view our candidate privacy policy.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 22/06/2025 by TN United Kingdom