Senior Account Manager - KERB Events

KERB; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

KERB is seeking a Senior Account Manager to join their Events team in London. The successful candidate will oversee key accounts and implement growth strategies while ensuring exceptional service delivery. This role offers potential career advancement opportunities within the company, alongside an encouraging and inclusive workplace culture.

Benefits

Generous F&B discount across KERB food and drinks

25 days holiday + birthday day off

Personal Wellbeing Allowance (Juno)

Private Medical Insurance (Vitality)

Employee Assistance Program (EAP)

Annual season ticket loan

Enhanced maternity/paternity/adoption leave after 2 years

London Living Wage

Diversity & Inclusion culture

Qualifications

• Strong commercial awareness and financial acumen.
• Excellent communication and relationship-building skills.
• Proactive and self-motivated with project management abilities.

Responsibilities

• Lead sales and develop key accounts for KERB.
• Drive event catering revenue through effective strategy.
• Collaborate with clients to manage event details and expectations.

Skills

Commercial awareness

Communication

Relationship-building

Project management

Financial acumen

Job description

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Senior Account Manager - KERB Events, London

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Client:

KERB

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7301ce6bcc25

Job Views:

31

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Description

As a Senior Account Manager, reporting to our resident Events Director, Toby, you’ll be a key member of the KERB Events team. Tasked with leading sales of KERB and the KERB product, as well as developing and managing key accounts, including venues, agencies and end clients. The role will involve working on growth strategies that bring business in, as well as working with clients to sell and plan the delivery of the packages you have created for them.

Your primary role will be to focus on client growth and retention, whilst also having a focus on business development, driving events revenue, and onboarding and managing key KERB accounts, including venues, agencies and direct bookings. Effective communication, an eye for detail and a proactive approach will be key for success within the role. This is a growth role, within which, we are looking for someone with the skills and leadership skills that will allow for them to progress into a Head of Sales role within the mid to long term, once familiar with the KERB product.

What you'll be doing

• Taking a primary focus on developing and expanding KERB’s current client base, increasing account values and client engagement. This includes direct clients, agents, and venues.
• With a focus on acquiring and cultivating new business, targeting venues and agencies not currently working with KERB.
• Driving event catering revenue through clear sales strategy and effective performance.
• Managing a venue account portfolio assigned to you based on your strengths, in alignment with the Events Director.
• Handling event enquiries efficiently and in a timely manner.
• Contributing to team coordination, assisting in the allocation of accounts, and ensuring key accounts are consistently developed and maintained across departments.
• Collaborating with and joining team members at client-facing opportunities, and taking initiative in building client relationships across the department
• Creating quotes and negotiating job scope and pricing with clients, including identifying opportunities to upsell.
• Managing KERB’s larger and more complex enquiries and events, particularly within the most high-profile venue listings.
• Pre-event preparation including site visits, contracts, vendor briefings, menu planning, and managing evolving client needs.
• Building a strong and open working relationship with the operations team, ensuring thorough handovers while staying involved in client communication throughout the process.
• Working collaboratively with operations, traders, and clients to ensure every detail is accounted for and all stakeholder expectations are effectively managed.
• Willingness to step in on-site when needed. We operate as a team, and at times everyone may need to lend a hand.
• Conducting client follow-ups and post-event reviews with the goal of fostering repeat business.
• Managing personal sales, growth, and new business targets, along with full budget oversight from proposal through to event completion.
• Providing regular performance updates and insights to the Events Director.

What you'll bring to KERB

• Strong commercial awareness and financial acumen.
• Proactive and self-motivated, with a demonstrated ability to manage projects from inception to completion.
• Excellent communication and relationship-building skills, with experience working with varied stakeholders, including clients, partners, and vendors to maintain long-term relationships.
• Deep knowledge of food and drink operations, with a passion for the industry.
• Technologically adept, with the ability to quickly learn and leverage new technologies.
• Genuine enthusiasm for exceptional food and drink experiences.

What you'll get by joining KERB

• Generous F&B discount across KERB food and drinks
• 25 days holiday (excluding bank holidays) + birthday day off
• Personal Wellbeing Allowance (Juno)
• Private Medical Insurance (Vitality)
• Employee Assistance Program (EAP)
• Annual season ticket loan
• Enhanced maternity/paternity/adoption leave after 2 years
• A London Living Wage and Disability Confident Committed employer
• A Best Companies accredited employer

Diversity & Inclusion
As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, food halls in Central London and across the US and Germany and have developed a growing, successful corporate catering company, KERB Events Limited.

We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.