Senior Account Manager – Creative Brand Experiences

Creative Recruitment; Greater London; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Birthday leave

Enhanced parental leave

Sabbatical opportunities

Vitality membership

Art Pass membership

Cycle to Work scheme

Team socials and events

Job summary

Creative Recruitment is sourcing a Senior Account Manager for a London-based, hybrid role with 4 days in the office and 1 day remote. You will manage key client portfolios across events, hospitality, automotive and luxury sectors, driving revenue and delivering standout campaigns from brief to delivery.

You will report to the Head of Sales, collaborating with design, production, and logistics teams, and building strong relationships with clients and stakeholders to ensure exceptional outcomes.

Qualifications

• Proven experience managing and growing client accounts in a creative agency environment.
• Strong commercial awareness and business development skills.
• Excellent stakeholder management and relationship-building abilities.
• Collaborative approach across creative and operational teams.
• Highly organized, proactive and able to manage multiple projects.
• Comfortable working in a fast-paced, client-facing environment.
• Some creative project management skills in a design/production/packaging/product agency.

Responsibilities

• Manage and develop a portfolio of key client accounts.
• Drive revenue growth through upselling, cross-selling and new business development.
• Build and maintain strong relationships with clients and key stakeholders.
• Lead creative brand projects from initial brief through to delivery.
• Develop account plans, forecasts and growth strategies.
• Prepare estimates, manage budgets and monitor project performance.
• Collaborate with internal teams to ensure successful project execution.
• Present ideas, proposals and solutions to clients.
• Maintain accurate reporting and CRM records.
• Identify opportunities to improve processes, client experience and commercial performance.

Skills

Account management

Business development

Stakeholder management

Cross-functional collaboration

Project management

Client-facing

Creative project management

Tools

CRM software

Job description

Creative Recruitment is sourcing a Senior Account Manager for a London-based, hybrid role with 4 days in the office and 1 day remote. You will manage key client portfolios across events, hospitality, automotive and luxury sectors, driving revenue and delivering standout campaigns from brief to delivery.

You will report to the Head of Sales, collaborating with design, production, and logistics teams, and building strong relationships with clients and stakeholders to ensure exceptional outcomes.