Senior Account Manager

strukta Group Ltd; Rochdale; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Free eye care vouchers

On-site parking

Pension scheme

Profit-related bonus

Wellbeing initiatives

Sustainability commitment

Career growth opportunities

Job summary

Mantra Learning Ltd in Rochdale is seeking a Senior Account Manager to lead national accounts and strengthen employer partnerships across logistics training and apprenticeships. You will build senior stakeholder relationships and drive growth through strategic account planning and cross-functional collaboration.

The role offers full-time, permanent work in a busy education and training environment with a focus on delivering funded learning solutions, workforce development, and high-quality

Qualifications

• Educated to Level 3 or above (or equivalent experience).
• Knowledge of the logistics, transport or supply chain sectors, including workforce challenges and skills needs.
• Understanding of apprenticeships, employer-funded training solutions, and workforce planning.
• Experience of strategic account management, stakeholder engagement, and account planning.
• Strong commercial awareness and ability to identify business development opportunities.

Responsibilities

• Lead and grow complex national accounts with senior stakeholders.
• Develop workforce solutions using apprenticeships and funded learning.
• Generate opportunities through networking and industry engagement.
• Mentor teams and apply strategic account planning to maximise growth.
• Ensure service delivery, contractual compliance and sustainable growth.

Education

Level 3 qualification or above

Tools

CRM systems

Microsoft Office

Digital communication tools

Job description

We are Mantra Learning, one of the UK’s leading logistics learning and development organisations. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 58 years. The Manchester site is well established as one of the largest specialist logistics training facilities in the UK.

Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry.

We work with some of the biggest brands in the country, including ALDI, GXO and Travis Perkins, delivering approximately 400 Apprenticeships and over 1000 HGV licences each year. The organisation is dedicated to deliver programmes that develop the ‘Skills, Knowledge and Behaviours to enable learners to thrive in life and work’.

We have an exciting opportunity for a Senior Account Manager to join our friendly team. The position is full-time, working 37.5 hours a week based in Middleton, Greater Manchester.

Duties include but will not be limited to:

Strategic Account Leadership

• Lead and grow complex national accounts, building trusted relationships with senior and executive stakeholders.
• Drive customer success through cross-functional collaboration, escalation management, and long-term partnership development.
• Identify opportunities for account growth, retention, and strategic expansion.

Sector Expertise

• Apply knowledge of logistics, transport, supply chain, and workforce development to address employer challenges.
• Leverage expertise in apprenticeships, skills, training, and funded learning to design effective workforce solutions.
• Develop talent pipelines and workforce strategies that support employer growth and skills needs.

Business Development & Market Engagement

• Generate new opportunities through networking, industry engagement, and strategic relationship building.
• Represent the organisation at industry events and employer forums to enhance market presence and commercial growth.
• Identify employer needs and deliver commercially viable training and workforce solutions.

Leadership & Influence

• Mentor colleagues, share best practice, and support high-performing sales and account management teams.
• Apply strategic account planning and stakeholder management to strengthen relationships and maximise growth.
• Influence stakeholders at all levels to achieve positive business and customer outcomes.

Commercial & Operational Excellence

• Manage strategic accounts, ensuring service delivery, contractual compliance, and sustainable growth.
• Use data and insights to monitor performance, mitigate risks, and drive continuous improvement.
• Deliver exceptional customer experiences while expanding employer partnerships across multiple services.

Education & Knowledge

Educated to Level 3 or above (or equivalent experience).

Knowledge of the logistics, transport, or supply chain sectors, including workforce challenges and skills needs.

Understanding of apprenticeships, employer-funded training solutions, and workforce planning.

Experience of strategic account management, stakeholder engagement, and account planning.

Strong commercial awareness and ability to identify business development opportunities.

Proficient in CRM systems, Microsoft Office, and digital communication tools.

Company Benefits

Generous time off– 31 days’ holiday including bank holidays, giving you plenty of time to recharge

Free eye care vouchers– because your health matters

Great social scene– enjoy subsidised team events, from summer celebrations to festive Christmas parties

Grow your career– access to a structured training package, including support for teaching qualifications

Hassle-free travel– free on-site parking available

Employee Car Repair Scheme– access reduced-cost car maintenance to keep you moving

Pension scheme– helping you plan for your future

Rewarding your success– discretionary profit-related bonus scheme

Wellbeing first– ongoing health & wellbeing initiatives to support you inside and outside of work

Making a difference– be part of our commitment to net zero and sustainability

Affordable healthcare– access to a cost-effective health plan

Support when you need it– 24/7 Employee Assistance Programme offering confidential advice and guidance

Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation.

This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff.

The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants.

Job Overview

Job Title

Senior Account Manager

Job Type

Full-time, Permanent

Education and Training, Sales

Location

Moorclose (Borough of Rochdale, England), M241RU, UK