Senior Account Manager

Craft; Leeds; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

4-day work week

Birthday off + 20–25 days holiday

Christmas shutdown

Wellness budget health plan

Job summary

Craft in Leeds is a boutique branding and packaging agency with a 25+ year heritage. We are seeking an established Senior Account Manager to own the studio’s largest retail client, turning complex briefs into clear direction and maintaining momentum from start to finish.

You will bring deep packaging and FMCG experience with print/repro know-how and gravitas to lead the relationship independently. This role offers a 4-day week and generous benefits.

Qualifications

• Real depth in packaging with substantial retail and FMCG experience.
• Print or repro knowledge is advantageous.
• Established Senior Account Manager with gravitas to lead major client relationships.

Responsibilities

• Own day-to-day relationship with the studio’s biggest account.
• Turn briefs into clear, actionable direction and manage schedules and budgets.
• Hold the relationship independently, guiding teams from start to finish.

Skills

Packaging

FMCG

Relationship Mgmt

Retail

Job description

This is a boutique, strategically led branding and packaging agency with 25+ years of heritage. The client roster runs from household-name FMCG brands to a major national retailer whose own-label range this studio owns end-to-end: naming, packaging, food photography, illustration, in-store POS, even training the retailer's in-house teams.

The Role

You're the first point of contact for the studio’s biggest and longest-standing account, owning the day-to-day relationship - you’re the person who takes their complex retail briefs and turns them into clear, actionable direction, then holds schedules, resources and budgets steady from start to finish.

It's a role with real weight, and requires someone with the presence to hold a major relationship independently, who understands packaging design and retail well enough to give the client the sense of a dependable team behind them. You're stepping into live relationships and existing momentum, not building from zero. The commercial understanding you develop running packaging at this scale transfers to any client, any agency, from here.

The Package

4-day working week

Birthday off in addition to 20 days holiday, rising to 25

Christmas shutdown

Wellness budget and cash benefit health plan

The Person

You have real depth in packaging - not one pack on an otherwise generalist CV, but substantial retail and FMCG experience, ideally with print or repro knowledge. You’re an established Senior Account Manager, and what really matters is gravitas: you can hold a major account on your own and give a client confidence from the first conversation.

A more diverse team is a more creative team.

It’s our job to build teams of people, and we’re proud to bring together a global network of diverse talent.

All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.