Senior Account Manager

JR United Kingdom; Guildford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading company in the UK is seeking a number of Account Managers for its Key Accounts Team. In this hybrid role based in Kingswood, you will manage relationships with significant clients, ensuring high levels of customer service and accuracy in reporting. The company offers a supportive working environment with ample opportunities for career development.

Benefits

Contributory Pension of up to 15%

Life Assurance

Share Incentive Plan

Capital Increase Share Scheme

Fully subsidized Corporate gym membership

Qualifications

• Excellent communication skills both written and verbal.
• Experience in managing relationships.
• High level of accuracy and attention to detail.

Responsibilities

• Responsible for daily servicing of large-scale third-party relationships.
• Provide accurate invoices and reporting in line with contractual requirements.
• Manage resolution of all queries through investigation and liaison with internal departments.

Skills

Communication

Relationship Management

Attention to Detail

Excel

Tools

Microsoft Excel

Job description

Social network you want to login/join with:

We recognise that our employees are one of our most important assets. If you are looking for a fast-paced company and with a global brand and a strong UK presence that actively invests in its people, this is an excellent opportunity to work within a friendly, proactive successful team.

Bonus: Up to 20% of base salary

Location: Kingswood KT 20 6RP - Office-based during induction - agile working after 3 months

Working Pattern: Hybrid working 3 days in the office and 2 at home

Contract type: Fixed term contract - 18 Month's

About the Office:

Based at the Kingswood Field office KT20 6RP (Tadworth), a 28-acre office campus site set in the Surrey countryside with Trail walks. You will enjoy a modern vibrant and friendly working environment. We have an onsite restaurant and café with a wide range of options available, and coffee shop. There is a state-of-the-art on-site onsite gym run by Nuffield, with classes on set days in the mornings, at lunch and after work hours.

We have a staff car park which includes electric charging points, an undercover and secure bike rack (useful if you’ve made the most of the Cycle-to-Work scheme), or if you will use public transport we have a private shuttle bus service that regularly runs between train station and the office at peak times.

About the role

An exciting opportunity has arisen for a number of Account Managers to join us to work within our Key Accounts Team. This role is directly responsible for the daily servicing and relationship management of either a large scale third party relationship (TPI) or several blue chip/Public Sector customers.

As the focal point of contact for your customers enquiries, ensuring they receive the expected high level of Customer Service the ideal candidate will be numerate and literate with excellent interpersonal and communication skills, both written and verbal. Day to day experience of excel is required.

The role includes ensuring your customers are provided with accurate invoices and reporting on a monthly basis in line with contractual requirements. You will need to proactively own and manage the resolution of all queries through investigation and liaison with other internal departments and third parties.

We have wide range of benefits and opportunities for career development including

• Contributory Pension of up to 15%
• Life Assurance
• Share Incentive Plan
• Capital Increase Share Scheme
• Gym membership - Fully subsidized Corporate gym membership

Qualifications / experience required

• Excellent communication skills both written and verbal. Ability to communicate at all levels.
• Experience in managing relationships
• High level of accuracy / attention to detail
• Working knowledge of Microsoft packages such as Excel

Diversity and Inclusion

One of our values is respect for each other. Creating an inclusive environment in which everyone

can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer