Senior Account Manager

Publicis Groupe; Greater London; In loco; GBP 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension

Life Assurance

Private Medical cover

Reflection Days

Shared Parental Leave

Descrizione del lavoro

Fabric Social, part of Publicis Groupe, is hiring a Senior Account Manager to lead day-to-day client delivery and bring cross-functional teams together to turn strong ideas into commercially effective work.

You'll own client relationships, navigate challenges, and drive growth across organic, paid and influencer campaigns while mentoring colleagues and contributing to pitches and proposals.

Competenze

• Experience managing client accounts and delivering multi-channel social campaigns.
• Strong project management skills, bringing people together and creating clarity on priorities.
• Solid understanding of social media (organic, paid, influencer) and how it supports wider goals.
• Commercial awareness with budgets, profitability tracking, and opportunities for growth.
• Strong relationship-building; able to navigate conversations and manage expectations.
• Clear presentation and communication skills, contributing to pitches and engaging senior stakeholders.
• Collaborative leadership to support colleagues while working with senior stakeholders.

Mansioni

• Own the day-to-day delivery across a portfolio of clients, clarifying briefs, timelines and priorities.
• Build trusted client relationships, navigating challenges and identifying opportunities to add value.
• Bring together creative and cross-functional teams with clear briefs and momentum toward objectives.
• Support integrated social strategies across organic, paid and influencer channels to align with brand goals.
• Manage campaign and production budgets, scopes and financial tracking to ensure value.
• Turn social data into insights and recommendations to inform future strategy and ROI.
• Support the wider team and new business opportunities through mentoring, reviews, pitches and onboarding.

Conoscenze

Client management

Multi-channel campaigns

Project management

Social media expertise

Stakeholder management

Budget awareness

Presentation skills

Descrizione del lavoro

Company description

Fabric Social is a social-first creative agency.

We were born into - and built for - the new era of social. An era where audiences gather around interests, communities and culture, not brands.

So we built a different kind of agency. One that brings strategy, trend-first creative, production, community, creators and paid into a single social engine - designed for how social actually works.

We turn brands on social into social brands - the ones people choose to follow, talk about and bring into culture. Not the ones interrupting it.

Some of our clients include Currys, Sky, Subway, Autotrader, Morrisons, Holland & Barrett, Just Eat, Garnier, Vodafone, Kleenex, Andrex, and more.

Senior Account Manager

We are hiring a Senior Account Manager to join Fabric Social and help deliver brilliant social work for our clients. You'll take ownership of the day-to-day running of a portfolio of accounts, bringing clients and internal teams together to turn strong ideas into work that is creative, strategic and commercially effective. It's an opportunity to combine client leadership, social expertise and project management while helping shape work that makes a meaningful impact.

What you'll be doing:

• Own the day-to-day delivery across a portfolio of clients, creating clarity around briefs, timelines and priorities.
• Build trusted client relationships, helping stakeholders navigate challenges while identifying opportunities to add further value.
• Bring together creative and cross-functional teams, providing clear briefs and keeping work moving towards shared objectives.
• Support integrated social strategies and campaigns across organic, paid and influencer, connecting creative ideas with wider brand and business goals.
• Manage campaign and production budgets, scopes and financial tracking, helping ensure great work is commercially sound.
• Turn social performance data into clear insights and recommendations that inform future strategy and demonstrate ROI.
• Support the wider team and new business opportunities through mentoring, client reviews, pitches, proposals and onboarding.

Skills we're looking for:

• Experience managing client accounts and delivering multi-channel social campaigns.
• Strong project management skills, with the ability to bring people together and create clarity around priorities and delivery.
• A strong understanding of social media, including organic, paid and influencer, and how these channels contribute to wider communications.
• Commercial awareness, with experience overseeing budgets, tracking profitability and identifying opportunities for account growth.
• Strong relationship-building skills and the ability to navigate challenging conversations and manage client expectations constructively.
• Clear presentation and communication skills, with experience contributing to pitches and engaging senior client stakeholders.
• A collaborative approach to leadership, with experience supporting and mentoring colleagues while working effectively with senior stakeholders.

Additional information

Fabric Social offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Fabric Social we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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