Senior Account Manager

RSK Group; Cardiff; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

Copper Consultancy is seeking a Senior Account Manager to join the Wales team in Cardiff. The role blends strategic communications, stakeholder engagement and public affairs across energy and infrastructure projects, with the Wales Lead guiding delivery.

The position is based in Cardiff City Centre, hybrid (2 days in the office), 37.5 hours weekly, and offers a salary of £40,000–£50,000 per annum. You will develop campaigns, manage client relationships, mentor colleagues and help grow Copper's

Qualifications

• Fluent Welsh and English language skills.
• Experience working in communications, public affairs, stakeholder engagement or corporate communications.
• Strong understanding of Welsh politics, the Senedd and devolution in Wales.
• Experience developing and delivering communications, engagement or consultation strategies.
• Knowledge of the opportunities and challenges facing Wales' energy, infrastructure and development sectors.
• Experience leading teams and delivering successful outcomes across multiple projects.
• Strong relationship-building and stakeholder management skills.
• Excellent written and verbal communication skills in both Welsh and English.
• Commercial awareness, including budgeting, forecasting and account management experience.

Responsibilities

• Lead the development and delivery of strategic communications, consultation and engagement campaigns.
• Provide trusted advice to clients on stakeholder engagement, public affairs, media relations and community consultation.
• Build and maintain strong client relationships, acting as a trusted advisor throughout project delivery.
• Ensure projects are well planned, delivered on time and achieve agreed objectives.
• Oversee communications materials and stakeholder engagement activity, ensuring quality and consistency.
• Identify opportunities to add value and expand services within existing accounts.
• Manage the profitability and performance of a portfolio of client accounts.
• Support forecasting, budgeting and financial planning across projects.
• Monitor project performance and proactively identify commercial risks and opportunities.
• Contribute to sustainable business growth through strong account management.

Skills

Bilingual Welsh/English

Public affairs

Stakeholder engagement

Account management

Budgeting

Leadership

Relationship-building

Communication skills

Job description

Help shape the future of Wales

Copper is a communications consultancy that uses a deep understanding of people to deliver campaigns that make positive change possible. We work with clients at the forefront of the transition to net zero, helping them engage communities, influence stakeholders and create compelling narratives that support meaningful change.

The Vacancy

Senior Account Manager (Wales)

Help shape the future of Wales

We're looking for a Senior Account Manager to join our growing Wales team. This is an exciting opportunity for an experienced communications, public affairs or stakeholder engagement professional who is passionate about energy, infrastructure and the future of Wales.

Working closely with the Wales Lead, you will play a key role in delivering generation-defining infrastructure and energy projects across Wales, combining strategic communications, stakeholder engagement and public affairs expertise to create positive outcomes for clients, communities and the environment.

Bilingual (Welsh/English) ¦ Cardiff City Centre (Hybrid – 2 days in the office) ¦ 37.5 hours per week ¦ £40,000 – £50,000 per annum

As Senior Account Manager, you will act as Deputy to the Wales Lead, taking ownership of communication and engagement programmes whilst providing strategic advice to clients operating across the energy, infrastructure and development sectors.

You will develop and deliver impactful campaigns that build understanding, support constructive dialogue and communicate the social, environmental and economic benefits of change. You will also support the growth of Copper's Wales business, helping to develop new opportunities, strengthen client relationships and contribute to our growing reputation in the Welsh market.

Key Responsibilities

Client & Account Management

• Lead the development and delivery of strategic communications, consultation and engagement campaigns.


• Provide trusted advice to clients on stakeholder engagement, public affairs, media relations and community consultation.


• Build and maintain strong client relationships, acting as a trusted advisor throughout project delivery.


• Ensure projects are well planned, delivered on time and achieve agreed objectives.


• Oversee communications materials and stakeholder engagement activity, ensuring quality and consistency.


• Identify opportunities to add value and expand services within existing accounts.

Commercial Management

• Manage the profitability and performance of a portfolio of client accounts.


• Support forecasting, budgeting and financial planning across projects.


• Monitor project performance and proactively identify commercial risks and opportunities.


• Contribute to sustainable business growth through strong account management.

Business Development & Growth

• Support delivery of Copper's Welsh growth strategy.


• Play a leading role in new business pitches, tenders and client development activities.


• Build and maintain a strong network across Welsh politics, infrastructure and energy sectors.


• Monitor policy developments and industry trends to identify opportunities for clients and Copper.


• Help develop and grow Copper's public affairs offering in Wales.

Leadership & Team Development

• Mentor, coach and support colleagues across the Wales team.


• Contribute to a positive and inclusive team culture.


• Lead by example and act as a role model for Copper's values and behaviours.


• Deputise for the Wales Lead when required, providing support, leadership and guidance to the Cardiff team.

About You

We're looking for someone who is strategic, proactive, commercially aware and passionate about Wales.

Essential Experience & Knowledge

• Fluent Welsh and English language skills.


• Experience working in communications, public affairs, stakeholder engagement or corporate communications.


• Strong understanding of Welsh politics, the Senedd and devolution in Wales.


• Experience developing and delivering communications, engagement or consultation strategies.


• Knowledge of the opportunities and challenges facing Wales' energy, infrastructure and development sectors.


• Experience leading teams and delivering successful outcomes across multiple projects.


• Strong relationship-building and stakeholder management skills.


• Excellent written and verbal communication skills in both Welsh and English.


• Commercial awareness, including budgeting, forecasting and account management experience.

Desirable

• Knowledge of planning processes and regulations in Wales.


• Experience of SIP, DCO and TCPA planning processes.


• Understanding of Welsh language policy and requirements for bilingual public engagement.

What You'll Bring

• Strategic thinking and sound judgement.


• Excellent leadership and people management skills.


• Emotional intelligence and the ability to coach and mentor others.


• Resilience, initiative and a solutions-focused approach.


• Strong organisational and project management skills.


• The ability to build trust with clients, stakeholders and colleagues.

Why Join Copper?

At Copper, you'll have the opportunity to work on some of the most significant energy and infrastructure projects shaping the future of Wales and the UK's transition to net zero.

You'll join a collaborative and ambitious team where your ideas are valued, your expertise makes a difference, and your career can grow alongside our expanding Wales business.

Location: Cardiff City Centre (Hybrid – 2 days per week in the office)

Hours: 37.5 hours per week

Salary: £40,000 - £50,000 per annum

If you're a bilingual communications professional ready to help deliver positive change across Wales, we'd love to hear from you.

About Us

Copper Consultancy is a UK-based specialist infrastructure communications firm. We combine insight, intelligence and creative communications expertise to provide bespoke, data-driven strategies to support businesses. Our services are standalone or can be blended to provide support where it’s needed, spanning expertise across public affairs, campaigning, media relations, content, creative and more.

For projects, our suite of services create proven community and stakeholder engagement that take projects from pre-planning and consent to construction and operation, getting audiences on-side and building enduring advocacy. We specialise in building understanding and acceptance of infrastructure with the public, stakeholders, the media, government and elected representatives while helping organisations to protect and enhance their reputations. We’ve helped pave the way for ambitious, society-changing projects throughout the UK, for clients such as Vattenfall, RWE, National Grid, National Highways, Wildfox and many of the top 20 major contractors.

Copper is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.

At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.

Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.

We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.

By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace.Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.

We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.

If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?