Senior Account Handler - Travel Risk Professionals

Jensten Group; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Jensten is seeking a Senior Account Handler to manage a mix of wholesale and retail insurance business, primarily Tour Operator Liability, with exposure to 24/7 Crisis Response, Property, D&O, Cyber, Business Travel and Contingency Risks. You will support the MD on large, complex risks and handle your own renewals, midterm adjustments and new business.

You will mentor junior colleagues, work with underwriting partners, and operate a remote-first role with 4 days from home and 1 day in Marlow

Qualifications

• Experience handling wholesale and retail insurance, focus on Tour Operator Liability.
• Ability to renew, midterm adjust and win new business with underwriting partners.
• Mentor and support junior team members in a busy unit.

Responsibilities

• Handle renewals, midterm adjustments and new business for a diverse client base.
• Liaise frequently with underwriting partners on complex risks.
• Support the MD on larger, more complicated risks and manage your own portfolio.

Skills

Mentorship

Client liaison

Self-sufficient

Underwriting liaison

Tools

Acturis

Job description

We currently have an Opportunity to join a dynamic and tight knit unit within our niche Travel Risk Professionals team part of our Schemes and Affinities Division as a Senior Account Handler

The Role:

Responsible for handling a combination of wholesale and retail business, predominantly Tour Operator Liability, but will include other general commercial insurances including 24/7 Crisis Response, Property, D & O, Cyber, Business Travel and Contingency Risks.

The role will involve direct support to MD on larger, more complicated risks as well as handling your own, include frequent liaison with Underwriting partners and will include a combination of renewals, midterm adjustments and new business.

You will be expected to be handling a rich and diverse range of clients from small start ups through to premiums in excess of £50,000

Attendance at trade shows and events may be offered from time to time

The successful Candidate will act as mentor and provide support to junior team members

Will be expected to be self-sufficient in commercial e-trade business

Acturis (Training can be provided)

Specialist Product training will be given (in-house 2 x day course providing detailed education on the unique risks we handle)

Post is offered as Remote 4 x days a week & 1 day per week in Marlow House, London (Wednesdays)

About Us:

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locationsacross the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.

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