Senior Account Handler

Brown & Brown; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance brokerage firm is seeking a Senior Account Handler to manage client relationships and ensure service excellence. The successful candidate will have experience in commercial insurance and the ability to develop business through effective relationship management. This role offers a hybrid working environment and full support for professional development.

Benefits

Negotiable basic salary

Pension

Death in Service benefits

Professional development support

Qualifications

• Experience in the Commercial and Corporate Insurance market.
• Ability to communicate with clients across various product lines.
• Confidently engage stakeholders at all levels.

Responsibilities

• Manage client policy programmes from quotations to renewals.
• Negotiate with underwriters to secure favorable terms.
• Achieve retention levels and support business objectives.

Skills

Communication

Negotiation

Sales

IT Skills

Tools

Word

Excel

Open GI

Acturis

Job description

Senior Account Handler
Location: Solihull (Hybrid)

Package: Negotiable + Benefits

We are currently looking for a Senior Commercial Insurance Account Handler to join our welcoming and professional team in Solihull at Thompson Insurance Brokers (part of Brown & Brown).

In Solihull we have been looking after clients for over 35 years, providing outstanding service and advice. We have grown consistently and are now looking to add a Senior Account Handler to the team to ensure service levels are maintained to the highest levels.

You'll be looking after clients policy programmes from New Business quotations to Renewals and Mid-Term Adjustments, ensuring service, accuracy and a long term relationship.

The day to day:

• Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
• Proactively develop a pipeline of referrals from existing clients to obtain new business
• Working with clients to expand and develop their coverage to ensure they have the right cover
• Liaising with the senior brokers, account executives and management teams to ensure all documentation is accurate and within prescribed timescales.
• Actively negotiating with Underwriters as required to secure the best terms
• Working in a compliant and timely manner on all cases.
• Ensuring Retention levels and income targets are achieved.
• Working with the management team to achieve business objectives and support with the development of colleagues

The rewards:

• Negotiable basic salary plus benefits (Pension, Death in Service etc.)
• A hybrid working environment
• Full support for professional development (including fully funded qualifications)

About you:

• Expereince of Commercial and Corporate Insurance markets and be looking to take the next step in your career.
• Exposure to dealing with clients at all levels and product lines from 2,000 to 500,000
• Able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Open GI / Acturis in an ideal world)
• Confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills

Role Synonyms: Commercial Account Broker, Account Broker, Commercial Account Handler, Commercial Insurance Broker, Desk Based Account Executive, Corporate Insurance Adviser