Senior Account Handler

Prospections (International) Limited; Colchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading client in the commercial broking sector is seeking a Senior Account Handler to manage existing insurance clients while effectively handling new business. This role, which allows for a hybrid working model, involves key responsibilities such as client account management, renewal negotiations, and maintaining excellent customer relations.

Responsibilities

• Handling a portfolio of business customers.
• Responsible for renewal negotiations with insurers and managing changes in risk.
• Claims notification and prompt handling of new business inquiries.

Skills

Commercial Insurance experience

Excellent customer service skills

Strong work ethic

Confident communication skills

Job description

This is a role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a busy and growing environment where you'll be working as a Senior Account Handler dealing with a wide range of business clients and looking after all of their Insurance requirements.

Our market leading Commercial Broking client is looking to recruit another Client Account Handler into their Commercial team.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Senior Account Handler role include:

• Handling your own portfolio of business customers
• Responsible for all aspects of their account including:
• Renewal negotiations with Insurers
• Changes in risk

• Claims notification
• Regular contact with your customers, who are often long standing
• Promptly handling New Business enquiries, often from referrals

To be a successful Commercial Account Handler you will demonstrate:

• Commercial Insurance experience
• Excellent customer service skills
• Strong work ethic
• Confident communication skills